Interactive Investor Services Limited

Reference number: 141282

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Interactive Investor

Company details

From the company's Companies House record.

Company number
02101863
Company status
Active
Company type
Private limited company
Incorporated
20 February 1987 (39 years old)
Registered office
201 Deansgate, Manchester, M3 3NW, England
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Richard Simon Wilson Director Aug 1966 2 Jun 2017
Deborah Byard Director Aug 1972 7 Feb 2023

Check on the FCA register → Report a scam →

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 020 3929 9391
Fake email addresses (3)
  • contact@iipro.co.uk
  • info@iinv.co.uk
  • info@iipro.co.uk
Fake websites (5)
  • ii-equity.com
  • ii-pro.co.uk
  • iipro.co.uk
  • iipro.uk
  • invest.iinv.co.uk
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money · Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.

    Check your FSCS cover →

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
Show FCA detail (13 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Advising on Pension Transfers and Pension Opt Outs
  • Arranging (bringing about) deals in investments
  • Arranging safeguarding and administration of assets
  • Causing dematerialised instructions to be sent
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Establishing/operating/winding up a personal pension scheme
  • Making arrangements with a view to transactions in investments
  • Managing investments
  • Safeguarding and administration of assets (without arranging)
  • Sending dematerialised instructions

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds 4 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Gall & Eke Limited
  • Green Line Investor Services (Europe) Limited
  • TD Direct Investing (Europe) Limited
  • TD Waterhouse Investor Services (Europe) Limited

Names it no longer trades under

This firm has retired 7 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • nteractive Investor
  • Sharemarket
  • Shareprice
  • TD
  • TD Direct Investing
  • TD Waterhouse
  • TD Wealth International

Complaints record

In January–June 2025, the Financial Ombudsman Service received 60 new complaints about this firm, and upheld 27% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Investments 40
  • Pensions 20

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Interactive Investor Services Limited FCA authorised?
Yes, Interactive Investor Services Limited (FRN 141282) is authorised by the FCA to carry out regulated activities.
Is my money safe with Interactive Investor Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Interactive Investor Services to the Financial Ombudsman Service, free of charge.
Is Interactive Investor Services a scam or clone?
Interactive Investor Services is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Interactive Investor Services's Firm Reference Number (FRN)?
Interactive Investor Services's FRN is 141282. You can verify it on the FCA register.