Volkswagen Financial Services (UK) Limited
Reference number: 311988
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Volkswagen Financial Services (uk) Ltd, Yeomans Drive, Blakelands, Milton Keynes, MK14 5LR, United Kingdom
Also trades as 28 other names, search them
- Audi Finance
- Audi Financial Services
- Audi Insurance
- Bentley Finance
- Bentley Financial Services
- Bentley Insurance Services
- CUPRA Finance
- CUPRA Financial Services
- CUPRA Insurance Services
- Lamborghini Financial Services
- MAN Financial Services
- Porsche Finance
- Porsche Financial Services
- Porsche Insurance
- Seat Finance
- Seat Financial Services
- Seat Insurance
- Skoda Finance
- Skoda Financial Services
- Skoda Insurance
- Volkswagen Commercial Vehicle Finance
- Volkswagen Commercial Vehicle Financial Services
- Volkswagen Commercial Vehicle Insurance
- Volkswagen Finance
- Volkswagen Financial Services
- Volkswagen Financial Services Fleet
- Volkswagen Insurance
- VWCV Finance
Company details
From the company's Companies House record.
- Company number
- 02835230
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 12 July 1993 (33 years old)
- Registered office
- Brunswick Court Yeomans Drive, Blakelands, Milton Keynes, MK14 5LR
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
- Renting and leasing of cars and light motor vehicles (SIC 77110)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Michael John Todd | Director | May 1966 | 28 Sep 2018 |
| Jean Michelle Smith | Director | Jan 1964 | 1 Apr 2019 |
| Thierry Verbist | Director | Apr 1971 | 24 Apr 2024 |
| Ingrun Ulla Bartoelke (Dr) | Director | Oct 1967 | 1 Jul 2025 |
| Gerrit Otto Walter Heimberg | Director | Sep 1974 | 1 Jul 2025 |
Activities and protection
What they can do, and how you are protected
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Lend or arrange credit · Hire out goods to consumers No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (11 permissions)
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Advising on P2P agreements
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Credit Broking
- Dealing in investments as agent
- Entering into Regulated Consumer Hire Agreements as owner
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
- Making arrangements with a view to transactions in investments
Limits on what they may do
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Not permitted to canvass off trade premises
The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
Action taken against them, and what customers complained about
1 fine in 2024, £5.4m in total. This is part of the official register record and is worth reviewing before going ahead.
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Fined £5.4m on 21 October 2024
This Final Notice refers to breaches of PRIN 3, 6, 7, CONC and DISP, all of which related to the treatment of customers in financial difficulty in the consumer credit sector. We imposed a financial penalty of £5,397,600.
Names it no longer trades under
This firm has retired 37 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- Audi Business Solutions
- Audi Contract Hire
- Audi Fleet Management
- Audi Leasing
- Audi Solutions
- A U F
- Auto Union Finance
- Bentley Business Solutions
- Bentley Contract Hire
- Bentley Leasing
- Bentley Solutions
- International Fleet Management
- Porsche Contract Hire
- Porsche Insurance Services
- Porsche Leasing
- Porsche Preferences
- Seat Contract Hire
- Seat Fleet Management
- Seat Freespirit
- Seat Leasing
- Seat Solutions
- Skodaauto Finance
- Skoda Auto Insurance
- Skoda Contract Hire
- Skoda Leasing
- Skoda Solutions
- Vag Finance
- Volkswagen Business Solutions
- Volkswagen Commercial Vehicle Contract Hire
- Volkswagen Commercial Vehicle Fleet Management
- Volkswagen Commercial Vehicle Leasing
- Volkswagen Commercial Vehicle Solutions
- Volkswagen Contract Hire
- Volkswagen Fleet Management
- Volkswagen Leasing
- Volkswagen Solutions
- Volkswagen Van Insurance
Complaints record
In January–June 2025, the Financial Ombudsman Service received 11,599 new complaints about this firm, and upheld 41% of the ones it decided.
That is above the 31% median for the firms the Ombudsman reports on.
- Banking and credit 11,592
- Insurance 7
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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