Volvo Car Financial Services UK Limited

Reference number: 933949

Instant download

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • LEVC Financial Services
  • Polestar Finance
  • VCFSUK

Company details

From the company's Companies House record.

Company number
12718441
Company status
Active
Company type
Private limited company
Incorporated
4 July 2020 (6 years old)
Registered office
Scandinavia House, Norreys Drive, Maidenhead, Berkshire, SL6 4FL, United Kingdom
Nature of business
  • Financial leasing (SIC 64910)
  • Credit granting by non-deposit taking finance houses and other specialist consumer credit grantors (SIC 64921)

Current directors and secretaries

Name Role Born Appointed
Edgar Mayoral Director Jul 1965 17 Nov 2020
Nicole Louise Melillo Shaw Director Nov 1978 1 Jan 2024
Adam Roy Goldhagen Director Sep 1964 1 Jun 2024
Oscar Bertilsson Olsborg Director Aug 1977 22 Oct 2024
Karl Erik Johan Rudarp Director Apr 1982 20 Oct 2025
Joaquin Caracuel Barbecho Director Dec 1977 11 Mar 2026
SANTANDER SECRETARIAT SERVICES LIMITED Corporate secretary Not published 4 Jul 2020

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (8 permissions)
  • Credit Broking
  • Debt Administration
  • Debt-collecting
  • Debt-counselling
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement

Limits on what they may do

  • Not permitted to canvass off trade premises
    The firm is not permitted to canvass regulated borrower-lender-supplier agreements or regulated consumer hire agreements off trade premises

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Complaints record

In January–June 2025, the Financial Ombudsman Service received 117 new complaints about this firm, and upheld 49% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on.

  • Banking and credit 117

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

Download this page as a PDF report

£5 for a clean, timestamped copy you can keep, file or send on. It also helps keep the site free to use and free of ads.

Instant download

Common questions

Frequently asked questions

Is Volvo Car Financial Services UK Limited FCA authorised?
Yes, Volvo Car Financial Services UK Limited (FRN 933949) is authorised by the FCA to carry out regulated activities.
Is my money safe with Volvo Car Financial Services UK?
Protection depends on which product you hold and how Volvo Car Financial Services UK handles your money, so check the specific product before you commit. You can also refer complaints about Volvo Car Financial Services UK to the Financial Ombudsman Service, free of charge.
Is Volvo Car Financial Services UK a scam or clone?
Volvo Car Financial Services UK is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Volvo Car Financial Services UK's Firm Reference Number (FRN)?
Volvo Car Financial Services UK's FRN is 933949. You can verify it on the FCA register.