ACI-UK LIMITED
Reference number: 708400
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
A C I UK Ltd, Unit 10, Whitehills Drive, Whitehills Business Park, Blackpool, Lancashire, FY4 5LW, United Kingdom
- ACI
Company details
From the company's Companies House record.
- Company number
- 03775287
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 21 May 1999 (27 years old)
- Registered office
- Unit 10 Whitehills Drive, Whitehills Business Park, Blackpool, Lancashire, FY4 5LW, England
- Nature of business
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- Activities of collection agencies (SIC 82911)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Craig Andrew Hinchliffe | Director | Aug 1982 | 26 Jan 2018 |
| Simon Peter Unsworth | Director | Dec 1975 | 26 Jan 2018 |
| Andrew Bartle | Director | Apr 1969 | 1 Apr 2021 |
| Gary James Edwards | Director | May 1958 | 1 Apr 2021 |
| Max Houghton | Director | Apr 1980 | 1 Apr 2021 |
| Mark Samuel Pickup | Director | Sep 1989 | 24 Oct 2022 |
Activities and protection
What they can do, and how you are protected
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (5 permissions)
- Debt Administration
- Debt-collecting
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising or having the right to exercise the lender's rights and duties in relation to high-cost short-term credit
- Exercising or having the right to exercise the lender's rights and duties under a regulated home credit loan agreement
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Asset Collections and Investigations Limited
Names it no longer trades under
This firm has retired 3 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- ACI Collections
- Reconnect
- Reconnect UK
Complaints record
In January–June 2025, the Financial Ombudsman Service received 47 new complaints about this firm, and upheld 41% of the ones it decided.
That is above the 31% median for the firms the Ombudsman reports on. This firm receives few enough complaints that the rate moves sharply on a single case, so treat the comparison loosely.
- Banking and credit 47
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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