Action 365 Ltd

Reference number: 306011

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Authorised, but in an insolvency process

This firm is under the control of insolvency practitioners and may have stopped taking on new business. If you are or were a customer, deal with the appointed office holders rather than the firm.

What the FCA says

ATTENTION - Firm in an insolvency process

This firm is in an insolvency process. It is under the control of the appointed insolvency office holder(s) and may have stopped taking on new business. It has to continue to meet our standards in line with its regulatory status, including when dealing with its customers. If you are/were a customer check how this affects you with the firm or the appointed insolvency office holder(s).

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0161 831 9999

  • Verified address

    Andrew Poxon and Hilary Pascoe, Leonard Curtis Recovery, RIVERSIDE HOUSE, IRWELL ST, Manchester, M3 5EN, United Kingdom

Also trades as 14 other names
  • Action
  • Action Assistance
  • Action Partnerships
  • Freedom Assist
  • Freedom Connect
  • Freedom Innovate
  • Freedom Wheels
  • Homelyfe
  • Pukka Services
  • Stella
  • Stella Claims
  • Stella Services
  • Stella Telematics
  • Stella Woman

Company details

From the company's Companies House record.

Concerns on the company record

  • Companies House records this company in administration, but it is still authorised on the FCA register.
  • Accounts are overdue at Companies House.
  • Confirmation statement is overdue at Companies House.
  • This company has insolvency history on record.
Company number
03839322
Company status
Administration
Company type
Private limited company
Incorporated
10 September 1999 (26 years old)
Registered office
Riverside House, Irwell Street, Manchester, M3 5EN
Nature of business
  • Business and domestic software development (SIC 62012)
  • Other activities auxiliary to insurance and pension funding (SIC 66290)

Current directors and secretaries

Name Role Born Appointed
Samantha White Director Apr 1975 21 Dec 2012
Matthew James Boswell Director Jan 1971 2 Jan 2024
Chantel Cherelle Emilius Director Oct 1988 2 Jan 2024
Luke Mayor Director Jan 1981 2 Jan 2024
David John Williams Director Dec 1961 2 Jan 2024
Eleanor Mary Lumsdon Secretary Not published 1 Oct 2015

Check on the FCA register → Report a scam →

Activities and protection

What the record covers, and how you are protected

  • In an insolvency process
    Money the firm held is returned through the appointed office holders, which takes time and can fall short. The FSCS covers eligible claims up to its limits, and the Ombudsman can still look at a complaint.
Show FCA detail (6 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Action Claims & Mortgages Ltd

Names it no longer trades under

This firm has retired 12 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Action Broker Support
  • Action Claims
  • Action Ensure
  • Action Insurance
  • Action Insure
  • Action Insurer
  • Action Life
  • Action Support
  • Biker for Life
  • Evolution Legal Services
  • Fault Wise
  • The Accident Advice Centre

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Common questions

Frequently asked questions

Is Action 365 Ltd FCA authorised?
Yes, Action 365 Ltd (FRN 306011) is authorised by the FCA to carry out regulated activities. It is also in an insolvency process, under the control of insolvency practitioners, so deal with the appointed office holders rather than the firm.
Is my money safe with Action 365?
Action 365 is under the control of insolvency practitioners, so money it held is returned through the appointed office holders rather than by the firm. That takes time and can fall short. Where money is missing, the FSCS covers eligible claims up to its limits, and the Financial Ombudsman Service can still consider a complaint.
Is Action 365 a scam or clone?
Action 365 is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Action 365's Firm Reference Number (FRN)?
Action 365's FRN is 306011. You can verify it on the FCA register.