AO Retail Limited

Reference number: 671796

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 7 other names
  • AO Business
  • ao.com
  • AO Mobile
  • Appliances Online
  • Boots Kitchen Appliances
  • Lebara Phones
  • Mobile Phones Direct

Company details

From the company's Companies House record.

Company number
03914998
Company status
Active
Company type
Private limited company
Incorporated
28 January 2000 (26 years old)
Registered office
Unit 5a The Parklands, Lostock, Bolton, BL6 4SD
Nature of business
  • Retail sale via mail order houses or via Internet (SIC 47910)

Current directors and secretaries

Name Role Born Appointed
Jonathan Mark Stephen Higgins Director Mar 1978 31 Mar 2014
John Charles Roberts Director Oct 1973 17 Jun 2019
Stuart Mark Haynes Director Mar 1983 24 May 2022
Julie Angela Louise Finnemore Secretary Not published 15 Apr 2014

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (1 permission)
  • Credit Broking

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Names it no longer trades under

This firm has retired 4 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Empire Direct Appliances
  • House of Fraser Kitchen Appliances
  • Next Domestic Appliances
  • Screwfix Appliances

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Common questions

Frequently asked questions

Is AO Retail Limited FCA authorised?
Yes, AO Retail Limited (FRN 671796) is authorised by the FCA to carry out regulated activities.
Is my money safe with AO Retail?
Protection depends on which product you hold and how AO Retail handles your money, so check the specific product before you commit. You can also refer complaints about AO Retail to the Financial Ombudsman Service, free of charge.
Is AO Retail a scam or clone?
AO Retail is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is AO Retail's Firm Reference Number (FRN)?
AO Retail's FRN is 671796. You can verify it on the FCA register.