ARAG Legal Expenses Insurance Company Limited
Reference number: 202106
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Trinity Quay, Bristol, BS2 0PT, United Kingdom
Company details
From the company's Companies House record.
- Company number
- 00103274
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 28 May 1909 (117 years old)
- Registered office
- Unit 4a Greenway Court, Bedwas, Caerphilly, CF83 8DW, United Kingdom
- Nature of business
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- Non-life insurance (SIC 65120)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Gareth John Roberts | Director | Sep 1959 | 3 Dec 2015 |
| Neil Stephen Macmillan | Director | Nov 1962 | 3 Dec 2015 |
| Matthias Maslaton (Dr) | Director | Oct 1969 | 2 Jan 2024 |
| Renko Harm Dirksen (Dr) | Director | Dec 1976 | 2 Jan 2024 |
| Hanno Petersen | Director | Jun 1967 | 2 Jan 2024 |
| Dirk Hock | Director | Jan 1971 | 2 Apr 2024 |
| Louise Hazel Coulton | Director | Jul 1976 | 13 Aug 2024 |
| David Martin Haynes | Director | Nov 1965 | 13 Jan 2025 |
| Brynley Richard Case | Director | Dec 1976 | 1 Sep 2025 |
| Catherine Jane Brown | Secretary | Not published | 1 Apr 2013 |
| Brynley Case | Secretary | Not published | 15 Apr 2017 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (8 permissions)
- Accepting Deposits
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Carrying out contracts of insurance
- Dealing in investments as agent
- Effecting contracts of insurance
- Making arrangements with a view to transactions in investments
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- DAS Legal Expenses Insurance Company Limited
Names it no longer trades under
This firm has retired 4 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- 80e
- DAS
- DAS Group
- DAS LawAssist
Complaints record
In January–June 2025, the Financial Ombudsman Service received 131 new complaints about this firm, and upheld 34% of the ones it decided.
That is above the 31% median for the firms the Ombudsman reports on.
- Insurance 131
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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