Assurant General Insurance Limited
Reference number: 202735
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN, United Kingdom
Also trades as 6 other names
- Assurant
- Protect Your Bubble
- Protectyourbubble.com by Assurant
- Samsung Care +
- Samsung Care Plus
- Vodafone Care
Company details
From the company's Companies House record.
- Company number
- 02341082
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 30 January 1989 (37 years old)
- Registered office
- Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN, United Kingdom
- Nature of business
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- Non-life insurance (SIC 65120)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Michael James Schofield | Director | Jan 1977 | 2 Feb 2023 |
| Suzanne Marie Shepherd | Director | Sep 1982 | 2 Feb 2023 |
| Perry Ian Thomas | Director | Jun 1967 | 26 Apr 2023 |
| Lee Harry Sturgeon | Director | Jun 1977 | 9 Jul 2025 |
| Timothy Machin | Director | Mar 1986 | 23 Sep 2025 |
| Helen Elizabeth Sachdev | Director | Sep 1965 | 1 Apr 2026 |
| Natalie Ann Paddock | Secretary | Not published | 23 Oct 2014 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (8 permissions)
- Accepting Deposits
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Carrying out contracts of insurance
- Dealing in investments as agent
- Dealing in investments as principal
- Effecting contracts of insurance
- Making arrangements with a view to transactions in investments
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Bankers Insurance Company Limited
Names it no longer trades under
This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired name
- Assurant Solutions
Complaints record
In January–June 2025, the Financial Ombudsman Service received 204 new complaints about this firm, and upheld 26% of the ones it decided.
That is below the 31% median for the firms the Ombudsman reports on.
- Insurance 203
- Banking and credit 1
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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