Automobile Association Insurance Services Limited

Reference number: 310562

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 24 other names, search them
  • AA Autoquote
  • Aa Business Finance
  • Aa Business Services
  • Aa.Com
  • Aa Drive
  • Aa Driving School
  • AA Financial Services
  • AA Homequote
  • AA Homesure
  • AA Instalments
  • AA Insurance
  • Aa Insurance Services
  • AAIS
  • Aa Paytrak
  • Aa Rescue
  • Aa Select
  • Aa Services
  • Aa Vehicle Management
  • BEAM
  • BEAM From The AA
  • Central Recoveries
  • Five Star Europe
  • Go Travel Insurance
  • The Aa

Company details

From the company's Companies House record.

Company number
02414212
Company status
Active
Company type
Private limited company
Incorporated
17 August 1989 (36 years old)
Registered office
Level 3, Plant, Basing View, Basingstoke, Hampshire, RG21 4HG, England
Nature of business
  • Activities of insurance agents and brokers (SIC 66220)

Current directors and secretaries

Name Role Born Appointed
Janet Connor Director Dec 1964 8 Aug 2014
Joseph Augustus Park Director Dec 1970 17 Jan 2022
David Frederick Swiffen Rogers Director May 1956 1 Mar 2022
Harjeet Johal Director Jun 1970 28 Sep 2023
James Edward Cox Secretary Not published 1 Oct 2021

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit · Hire out goods to consumers No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (10 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Entering into Regulated Consumer Hire Agreements as owner
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising or having the right to exercise the owner's rights and duties under a regulated consumer hire agreement
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 7 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Aa Service Centres
  • Aa Tyre Fit
  • BEAM By The AA
  • British Gas Home Insurance
  • British Gas Insurance Services
  • Scottish Gas Home Insurance
  • Scottish Gas Insurance Services

Complaints record

In January–June 2025, the Financial Ombudsman Service received 115 new complaints about this firm, and upheld 16% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Insurance 108
  • Banking and credit 7

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Automobile Association Insurance Services Limited FCA authorised?
Yes, Automobile Association Insurance Services Limited (FRN 310562) is authorised by the FCA to carry out regulated activities.
Is my money safe with Automobile Association Insurance Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Automobile Association Insurance Services to the Financial Ombudsman Service, free of charge.
Is Automobile Association Insurance Services a scam or clone?
Automobile Association Insurance Services is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Automobile Association Insurance Services's Firm Reference Number (FRN)?
Automobile Association Insurance Services's FRN is 310562. You can verify it on the FCA register.