Aviva Insurance Limited

Reference number: 202153

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Aviva Risk Management Solutions

Company details

From the company's Companies House record.

Company number
SC002116
Company status
Active
Company type
Private limited company
Incorporated
23 February 1891 (135 years old)
Registered office
Pitheavlis, Perth, PH2 0NH
Nature of business
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
C. Wesley M. Scott Director Jan 1947 31 Oct 2017
Christopher John Clark Director May 1961 1 Jan 2020
Ian Edward Clark Director Feb 1960 8 Feb 2021
Fiona Christina Fry Director Jul 1959 1 Sep 2022
Jason Philip Storah Director Sep 1973 21 Nov 2023
Charlotte Claire Jones Director Jul 1968 1 Apr 2024
Deepakkumar Velji Vajabhai Haria Director May 1963 25 Jul 2024
David Gideon Marock Director Nov 1970 23 Jan 2025
Maria Cristina Nestares Lopez Director Oct 1975 2 Jun 2025
Gregory Robert Neilson Director Nov 1985 18 Dec 2025
AVIVA COMPANY SECRETARIAL SERVICES LIMITED Corporate secretary Not published 12 Dec 2016

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (11 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds 3 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • CGU Insurance Plc
  • General Accident Fire and Life Assurance Corporation Limited
  • General Accident Fire and Life Assurance Corporation p.l.c.

Names it no longer trades under

This firm has retired 4 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Aviva Risk Management Solution
  • AVO
  • General Accident
  • Quotemehappy.com

Complaints record

In January–June 2025, the Financial Ombudsman Service received 1,463 new complaints about this firm, and upheld 31% of the ones it decided.

That is about typical: the median across the firms the Ombudsman reports on is 31%.

  • Insurance 1,463

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Aviva Insurance Limited FCA authorised?
Yes, Aviva Insurance Limited (FRN 202153) is authorised by the FCA to carry out regulated activities.
Is my money safe with Aviva Insurance?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Aviva Insurance to the Financial Ombudsman Service, free of charge.
Is Aviva Insurance a scam or clone?
Aviva Insurance is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Aviva Insurance's Firm Reference Number (FRN)?
Aviva Insurance's FRN is 202153. You can verify it on the FCA register.