AXA Insurance UK Plc

Reference number: 202312

Instant download

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Moja
  • Swiftcover
  • Swiftcover.com

Company details

From the company's Companies House record.

Company number
00078950
Company status
Active
Company type
Public limited company
Incorporated
27 October 1903 (122 years old)
Registered office
20 Gracechurch Street, London, EC3V 0BG, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
Jonathan Paul Walker Director Apr 1971 25 Apr 2018
Debra Jane Davies Director Feb 1963 12 Dec 2018
Mark Andrew Pain Director Jun 1961 12 Dec 2018
Robert Becker Director Aug 1965 22 Jul 2019
Tara Maria Theresa Foley Director Oct 1970 8 Dec 2020
Kari Anthony Hale Director Oct 1964 1 Apr 2021
Cheryl Joanne Millington Director Jul 1966 1 Apr 2021
Ranjit Singh Director Sep 1962 4 May 2023
David Morgan Sloman (Sir) Director Apr 1961 1 Sep 2024
Henri De La Serve Director Apr 1983 1 Sep 2025
Karina Jane Bye Secretary Not published 13 Dec 2024

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (13 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Debt-collecting
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds 5 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • AXA Insurance plc
  • AXA Provincial Insurance plc
  • Provincial Insurance Company Limited
  • Provincial Insurance plc
  • UAP Provincial Insurance plc

Complaints record

In January–June 2025, the Financial Ombudsman Service received 675 new complaints about this firm, and upheld 42% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on.

  • Insurance 675

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

Download this page as a PDF report

£5 for a clean, timestamped copy you can keep, file or send on. It also helps keep the site free to use and free of ads.

Instant download

Common questions

Frequently asked questions

Is AXA Insurance UK Plc FCA authorised?
Yes, AXA Insurance UK Plc (FRN 202312) is authorised by the FCA to carry out regulated activities.
Is my money safe with AXA Insurance UK?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about AXA Insurance UK to the Financial Ombudsman Service, free of charge.
Is AXA Insurance UK a scam or clone?
AXA Insurance UK is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is AXA Insurance UK's Firm Reference Number (FRN)?
AXA Insurance UK's FRN is 202312. You can verify it on the FCA register.