Brent Shrine Credit Union Limited

Reference number: 213245

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • My Community Bank

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.

    Check your FSCS cover →

Show FCA detail (1 permission)
  • Accepting Deposits

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

  • Permission restored on 10 June 2008
    The Financial Services Authority (the FSA) varied the Part IV permission of Shrine Co-operative Credit Union Limited Shrine) of Unit 7, The Tay Building, 2a Wrentham Avenue, London, NW10 3HA by removing its regulated activity of accepting deposits on 18 July 2005. On 10 May 2006, the FSA further varied Shrine's Part IV permission by imposing requirements on Shrine so that it was not permitted to: make new loans or otherwise vary the terms of any existing loans, redeem any members' shares, repay any deposits, or make any payments without prior approval from the FSA, other than a specified allowance for ordinary business expenses. On 5 December 2007, the FSA removed the requirements imposed on Shrine's Part IV permission and reinstated its regulated activity of accepting deposits.

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Brent Shrine Credit
  • Shrine Co-Operative Credit Union Limited

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • My Community Bank Wales

Complaints record

In January–June 2025, the Financial Ombudsman Service received 46 new complaints about this firm, and upheld 30% of the ones it decided.

That is about typical: the median across the firms the Ombudsman reports on is 31%. This firm receives few enough complaints that the rate moves sharply on a single case, so treat the comparison loosely.

  • Banking and credit 46

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Brent Shrine Credit Union Limited FCA authorised?
Yes, Brent Shrine Credit Union Limited (FRN 213245) is authorised by the FCA to carry out regulated activities.
Is my money safe with Brent Shrine Credit Union?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Brent Shrine Credit Union to the Financial Ombudsman Service, free of charge.
Is Brent Shrine Credit Union a scam or clone?
Brent Shrine Credit Union is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Brent Shrine Credit Union's Firm Reference Number (FRN)?
Brent Shrine Credit Union's FRN is 213245. You can verify it on the FCA register.