British Airways PLC
Reference number: 466424
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Appointed representative
This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
AMERICAN EXPRESS SERVICES EUROPE LIMITED Reference number: 661836 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- British Airways PLC (FRN 466424) is an AR of AMERICAN EXPRESS SERVICES EUROPE LIMITED (FRN 661836). When you use British Airways's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from British Airways, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Same company
This company holds another FCA record
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Waterside, Hamondsworth, West Drayton, Middlesex, UB7 0GB, United Kingdom
Company details
From the company's Companies House record.
- Company number
- 01777777
- Company status
- Active
- Company type
- Public limited company
- Incorporated
- 13 December 1983 (42 years old)
- Registered office
- Waterside, Speedbird Way, Harmondsworth, UB7 0GB, United Kingdom
- Nature of business
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- Scheduled passenger air transport (SIC 51101)
- Non-scheduled passenger air transport (SIC 51102)
- Service activities incidental to air transportation (SIC 52230)
- Cargo handling for air transport activities (SIC 52242)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Sean Liam Doyle | Director | Jun 1971 | 12 Oct 2020 |
| Alison Jane Brittain | Director | Feb 1965 | 1 Sep 2021 |
| Martha Lane-Fox | Director | Feb 1973 | 1 Nov 2024 |
| Sarah Frances Clements | Director | Dec 1970 | 1 Jun 2026 |
| Gabriel Perdiguero De La Torre | Director | Jul 1976 | 1 Jun 2026 |
| Andrew Ian Fleming | Secretary | Not published | 11 Oct 2013 |
Activities and protection
What they can do, and how you are protected
- Protection through the principal firmProtection works through AMERICAN EXPRESS SERVICES EUROPE LIMITED, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
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