BUPA Insurance Limited
Reference number: 203332
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Bupa, 1 Angel Court, London, EC2R 7HJ, United Kingdom
Also trades as 4 other names
- Bupa (British United Provident Association)
- BUPA Cash Plan
- BUPA Dental
- Bupa Global
Company details
From the company's Companies House record.
- Company number
- 03956433
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 27 March 2000 (26 years old)
- Registered office
- 1 Angel Court, London, EC2R 7HJ, United Kingdom
- Nature of business
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- Non-life insurance (SIC 65120)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Paul James Evans | Director | Mar 1965 | 1 Jul 2019 |
| Anthony Frank Cabrelli | Director | Aug 1962 | 31 May 2022 |
| Rakesh Kishore Thakrar | Director | Nov 1975 | 1 Jul 2022 |
| Dena Jane Brumpton | Director | Dec 1963 | 12 Apr 2023 |
| Anne Torry | Director | Jun 1965 | 1 Apr 2024 |
| Anna-Marie Oldfield | Director | Jan 1980 | 13 Jun 2024 |
| Clare Jane Bousfield | Director | Jun 1968 | 18 Mar 2025 |
| Richard James Keith Washington | Director | Oct 1974 | 16 Jan 2026 |
| Malcolm Lowe-Lauri | Director | Sep 1957 | 1 May 2026 |
| BUPA SECRETARIES LIMITED | Corporate secretary | Not published | 25 Jun 2018 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (9 permissions)
- Accepting Deposits
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Carrying out contracts of insurance
- Dealing in investments as agent
- Dealing in investments as principal
- Effecting contracts of insurance
- Making arrangements with a view to transactions in investments
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Names it no longer trades under
This firm has retired 6 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- Bupa Global Travel
- BUPA Health and Wellbeing UK
- BUPA International
- BUPA Membership
- BUPA Travel
- ihi Bupa
Complaints record
In January–June 2025, the Financial Ombudsman Service received 227 new complaints about this firm, and upheld 23% of the ones it decided.
That is below the 31% median for the firms the Ombudsman reports on.
- Insurance 226
- Pensions 1
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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