By Miles Ltd

Reference number: 773046

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
09498559
Company status
Active
Company type
Private limited company
Incorporated
19 March 2015 (11 years old)
Registered office
8 Surrey Street, Norwich, Norfolk, NR1 3NG, United Kingdom
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Current directors and secretaries

Name Role Born Appointed
Madeline Howlett Director Jun 1981 4 Oct 2023
Matthew Richard Pernet Director Oct 1970 8 Nov 2024
Stuart Charles Curson Director Nov 1968 6 Nov 2025
AVIVA COMPANY SECRETARIAL SERVICES LIMITED Corporate secretary Not published 29 Jul 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.

Check your FSCS cover →

Show FCA detail (5 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • www.justmiles.co.uk

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Common questions

Frequently asked questions

Is By Miles Ltd FCA authorised?
Yes, By Miles Ltd (FRN 773046) is authorised by the FCA to carry out regulated activities.
Is my money safe with By Miles?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about By Miles to the Financial Ombudsman Service, free of charge.
Is By Miles a scam or clone?
By Miles is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is By Miles's Firm Reference Number (FRN)?
By Miles's FRN is 773046. You can verify it on the FCA register.