CACEIS Investor Services Bank S.A.

Reference number: 450276

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

What the FCA says

Operator/depositary/trustee of a temporary recognised scheme

This is a firm that, as a result of being the operator, trustee, or depositary of a UCITS scheme set up in another European Economic Area (EEA) country that was marketed under a passport in the UK before exit day, was allowed to operate in that capacity in the UK, in relation to those UCITS schemes marketed under a passport. The UK Government established a temporary marketing permissions regime which provides a limited period of time during which firms can continue to market, in the same manner as they did before the end of the transition period, some or all of the funds they previously marketed under a passport in the UK. Accordingly, the operators, trustees, and depositaries of such funds will continue to be authorised persons, with permission to operate in that capacity in the UK in respect of such funds, whilst the funds are in the temporary marketing permissions regime. Consumers doing business with firms in contractual run-off may wish to ask for further information from the firm about the basis on which the firm is doing business with UK customers and, in particular, how complaints and compensation arrangements apply to UK customers. A firm based in an EEA State, may not be covered by a compensation scheme or not to the same extent as a UK authorised firm. The right to refer a matter to a dispute resolution scheme may not exist or may be more difficult for a UK customer to use. You can read more about the temporary mrketing permissions regime, including details of the relevant legislation, on the FCA's website .

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Activities and protection

What the record covers, and how you are protected

  • Not FCA regulated
    This firm is not authorised or regulated by the FCA. The FCA warns that a firm based in the EEA may not be covered by a compensation scheme, or not to the same extent as a UK authorised firm, and that the right to refer a complaint may not exist or may be harder to use. Ask the firm how compensation and complaints work for its UK customers.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • RBC Investor Services Bank SA (Luxembourg)

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Common questions

Frequently asked questions

Is CACEIS Investor Services Bank S.A. FCA authorised?
Yes, CACEIS Investor Services Bank S.A. (FRN 450276) is authorised by the FCA to carry out regulated activities. It is winding down its UK business, though, so it cannot take on new customers and can only service the ones it already has.
Is my money safe with CACEIS Investor Services Bank S.A.?
CACEIS Investor Services Bank S.A. is not authorised or regulated by the FCA. The FCA warns that a firm based in the EEA may not be covered by a compensation scheme, or not to the same extent as a UK firm, and that referring a complaint may be harder. Ask the firm how compensation and complaints work for its UK customers.
Is CACEIS Investor Services Bank S.A. a scam or clone?
CACEIS Investor Services Bank S.A. is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is CACEIS Investor Services Bank S.A.'s Firm Reference Number (FRN)?
CACEIS Investor Services Bank S.A.'s FRN is 450276. You can verify it on the FCA register.