CACEIS Investor Services Bank S.A.
Reference number: 450276
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
What the FCA says
Operator/depositary/trustee of a temporary recognised scheme
This is a firm that, as a result of being the operator, trustee, or depositary of a UCITS scheme set up in another European Economic Area (EEA) country that was marketed under a passport in the UK before exit day, was allowed to operate in that capacity in the UK, in relation to those UCITS schemes marketed under a passport. The UK Government established a temporary marketing permissions regime which provides a limited period of time during which firms can continue to market, in the same manner as they did before the end of the transition period, some or all of the funds they previously marketed under a passport in the UK. Accordingly, the operators, trustees, and depositaries of such funds will continue to be authorised persons, with permission to operate in that capacity in the UK in respect of such funds, whilst the funds are in the temporary marketing permissions regime. Consumers doing business with firms in contractual run-off may wish to ask for further information from the firm about the basis on which the firm is doing business with UK customers and, in particular, how complaints and compensation arrangements apply to UK customers. A firm based in an EEA State, may not be covered by a compensation scheme or not to the same extent as a UK authorised firm. The right to refer a matter to a dispute resolution scheme may not exist or may be more difficult for a UK customer to use. You can read more about the temporary mrketing permissions regime, including details of the relevant legislation, on the FCA's website .
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
rbcits.com/en/who-we-are/caceis/regulators.page (opens in a new tab)
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No phone number on the FCA register
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Verified address
14 Porte de France, L-4360 Esch-sur-Alzette, Grand Duchy Luxembourg, -, Luxembourg
Activities and protection
What the record covers, and how you are protected
- Not FCA regulatedThis firm is not authorised or regulated by the FCA. The FCA warns that a firm based in the EEA may not be covered by a compensation scheme, or not to the same extent as a UK authorised firm, and that the right to refer a complaint may not exist or may be harder to use. Ask the firm how compensation and complaints work for its UK customers.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- RBC Investor Services Bank SA (Luxembourg)
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Common questions