Capquest Debt Recovery Limited

Reference number: 721513

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 5 other names
  • Capquest
  • Capquest Secure
  • CDR
  • Erudio
  • Erudio Student Loans

Company details

From the company's Companies House record.

Company number
03772278
Company status
Active
Company type
Private limited company
Incorporated
18 May 1999 (27 years old)
Registered office
Belvedere, 12 Booth Street, Manchester, M2 4AW
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Current directors and secretaries

Name Role Born Appointed
Suzanne Louise Pearson Director Nov 1971 1 Jan 2024
Douglas James Arthur Down Director Aug 1985 5 Jan 2024
Gavin Arthur Flynn Director Jan 1981 4 Jun 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (5 permissions)
  • Credit Broking
  • Debt Administration
  • Debt-collecting
  • Debt-counselling
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Complaints record

In January–June 2025, the Financial Ombudsman Service received 59 new complaints about this firm, and upheld 29% of the ones it decided.

That is about typical: the median across the firms the Ombudsman reports on is 31%.

  • Banking and credit 59

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Capquest Debt Recovery Limited FCA authorised?
Yes, Capquest Debt Recovery Limited (FRN 721513) is authorised by the FCA to carry out regulated activities.
Is my money safe with Capquest Debt Recovery?
Protection depends on which product you hold and how Capquest Debt Recovery handles your money, so check the specific product before you commit. You can also refer complaints about Capquest Debt Recovery to the Financial Ombudsman Service, free of charge.
Is Capquest Debt Recovery a scam or clone?
Capquest Debt Recovery is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Capquest Debt Recovery's Firm Reference Number (FRN)?
Capquest Debt Recovery's FRN is 721513. You can verify it on the FCA register.