Casualty & General Insurance Company (Europe) Ltd

Reference number: 230920

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • No phone number on the FCA register

  • Verified address

    First Floor, 2 Jubilee Place, London, SW3 3TQ, United Kingdom

Also trades as
  • CGICE

Check on the FCA register → Report a scam →

Activities and protection

What the record covers, and how you are protected

Permissions on the FCA record

  • Hold or safeguard your money

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Complaints record

In January–June 2025, the Financial Ombudsman Service received 193 new complaints about this firm, and upheld 75% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on.

  • Insurance 193

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Casualty & General Insurance Company (Europe) Ltd FCA authorised?
Yes, Casualty & General Insurance Company (Europe) Ltd (FRN 230920) is authorised by the FCA to carry out regulated activities.
Is my money safe with Casualty & General Insurance Company (Europe)?
Protection depends on which product you hold and how Casualty & General Insurance Company (Europe) handles your money, so check the specific product before you commit. You can also refer complaints about Casualty & General Insurance Company (Europe) to the Financial Ombudsman Service, free of charge.
Is Casualty & General Insurance Company (Europe) a scam or clone?
Casualty & General Insurance Company (Europe) is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Casualty & General Insurance Company (Europe)'s Firm Reference Number (FRN)?
Casualty & General Insurance Company (Europe)'s FRN is 230920. You can verify it on the FCA register.