Charter Court Financial Services Limited

Reference number: 494549

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 4 other names
  • Charter Savings Bank
  • Exact Mortgage Experts
  • Precise
  • Precise Mortgages

Company details

From the company's Companies House record.

Company number
06749498
Company status
Active
Company type
Private limited company
Incorporated
14 November 2008 (17 years old)
Registered office
2 Charter Court, Broadlands, Wolverhampton, West Midlands, WV10 6TD
Nature of business
  • Banks (SIC 64191)

Current directors and secretaries

Name Role Born Appointed
Andrew John Golding Director Jan 1969 4 Oct 2019
Simon Walker Director Feb 1959 4 Jan 2022
Henry James Daubeney Director Oct 1963 1 Jul 2024
Victoria Jane Sullivan-Hyde Director Jun 1976 22 Jul 2024
Gareth Hoskin Director Sep 1960 1 Apr 2025
Sally Ann Jones-Evans Director Jul 1966 1 Apr 2025
Kalvinder Atwal Director Sep 1971 9 May 2025
David Avery Weymouth Director May 1955 9 May 2025
Robert James Mackenzie Bulloch Director Dec 1961 1 Apr 2026
Jason Stanley Elphick Secretary Not published 20 Dec 2024

Check on the FCA register → Report a scam →

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 020 8089 8274
Fake email addresses (8)
  • admin@chartrsavingsbank.site
  • admin@chartsavingsban.co.uk
  • admin@chatersavings.co.uk
  • admin@chrtersavingsbank.site
  • alan.cleary@financier.com
  • chartersavings.info@chartersaving.com
  • info@chartersaving.com
  • info@chartersavings.com
Fake websites (8)
  • chartersavingbnk.co.uk
  • chartrsavingsbank.site
  • chatersavingbank.site
  • chatersavings.co.uk
  • chatersavings.site
  • chatersavingsbank.site
  • chrtersavingsbank.eu
  • chrtersavingsbank.site
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (8 permissions)
  • Accepting Deposits
  • Acting as a CBTL administrator
  • Acting as a CBTL lender
  • Administering a regulated mortgage contract
  • Arranging (bringing about) regulated mortgage contracts
  • Dealing in investments as principal
  • Entering into a regulated mortgage contract as lender
  • Making arrangements with a view to regulated mortgage contracts

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Exact Mortgage Services Limited

Complaints record

In January–June 2025, the Financial Ombudsman Service received 46 new complaints about this firm, and upheld 19% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on. This firm receives few enough complaints that the rate moves sharply on a single case, so treat the comparison loosely.

  • Mortgages 33
  • Banking and credit 10
  • Investments 3

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Charter Court Financial Services Limited FCA authorised?
Yes, Charter Court Financial Services Limited (FRN 494549) is authorised by the FCA to carry out regulated activities.
Is my money safe with Charter Court Financial Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Charter Court Financial Services to the Financial Ombudsman Service, free of charge.
Is Charter Court Financial Services a scam or clone?
Charter Court Financial Services is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Charter Court Financial Services's Firm Reference Number (FRN)?
Charter Court Financial Services's FRN is 494549. You can verify it on the FCA register.