Cheltenham Borough Council

Reference number: 957276

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Introducer appointed representative

Cheltenham Borough Council can only introduce you to their principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

Cycle Solutions (Cycle to Work) Limited Reference number: 722968 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Cheltenham Borough Council (FRN 957276) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Cheltenham Borough Council.
  • Example: if Cheltenham Borough Council refers you to a financial adviser, the advice should come from the principal firm, not from Cheltenham Borough Council itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    01242 244245

  • Verified address

    Cheltenham Borough Council,, Cheltenham, Gloucestershire, GL50 9SA, United Kingdom

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Cheltenham Borough Council FCA authorised?
Cheltenham Borough Council (FRN 957276) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Cheltenham Borough Council?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Cheltenham Borough Council (FRN 957276) introduces customers to Cycle Solutions (Cycle to Work) Limited (FRN 722968). Any regulated advice or arranging is done by the principal, not Cheltenham Borough Council. Example: if Cheltenham Borough Council refers you to a financial adviser, the advice should come from the principal firm, not from Cheltenham Borough Council itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Cheltenham Borough Council?
Protection works through Cycle Solutions (Cycle to Work) Limited, the principal firm responsible for Cheltenham Borough Council's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Cheltenham Borough Council a scam or clone?
Cheltenham Borough Council is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Cheltenham Borough Council's Firm Reference Number (FRN)?
Cheltenham Borough Council's FRN is 957276. You can verify it on the FCA register.