Citibank Europe plc

Reference number: 211646

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Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Citi
  • Citibank
  • Citi Private Bank

Company details

From the company's Companies House record.

Company name
CITIBANK EUROPE PLC, UK BRANCH
Company number
FC032763
Company status
Active
Company type
Overseas company
Incorporated
20 August 2015 (10 years old)
Registered office
1 North Wall Quay, Dublin 1, Do1 T8y1, Ireland

Current directors and secretaries

Name Role Born Appointed
Jeanne Elizabeth Short Director Oct 1949 11 Jul 2017
Desmond Edward Crowley Director Oct 1959 7 Nov 2019
Peter Mccarthy Director Nov 1957 12 Mar 2020
Peter Edward O'Neill Jameson Director Aug 1976 4 Jan 2023
Ryan John Davis Director May 1973 4 May 2023
Fabio Lisanti Director Apr 1972 6 Sep 2023
Natalia Bozek Director Dec 1975 12 Apr 2024
Ignacio Gutierrez-Orrantia Director Apr 1972 17 Jun 2024
Darren Jarvis Director Aug 1971 1 Jan 2025
Rosemary Quinlan Director Apr 1969 20 Mar 2025
Susan Skerritt Director Mar 1955 23 May 2025
David Suetens Director Jul 1969 1 Apr 2026

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 020 8089 1189
Fake email addresses (1)
  • support@ct-trade.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (16 permissions)
  • Accepting Deposits
  • Administering a regulated mortgage contract
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Arranging safeguarding and administration of assets
  • Causing dematerialised instructions to be sent
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Entering into a regulated mortgage contract as lender
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments
  • Managing investments
  • Safeguarding and administration of assets (without arranging)
  • Sending dematerialised instructions

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

Action taken against them

1 fine in 2019, £43.89m in total. This is part of the official register record and is worth reviewing before going ahead.

  • Fined £43.89m on 26 November 2019
    On 26 November 2019, the PRA issued Citigroup Global Markets Limited (CGML), Citibank N.A. London Branch (CBNA London) and Citibank Europe Plc UK branch (CEP UK) (“Citi”) with a financial penalty of £43,890,000 pursuant to section 206 of the Financial Services and Markets Act 2000. The reason for this action was that, between 19 June 2014 and 31 December 2018, Citi breached relevant requirements under the PRA Rulebook. Specifically, CGML and CBNA London breached Fundamental Rule 6 (a firm must organise and control its affairs responsibly and effectively). CBNA London and CEP UK also breached the Branch Rule Return (requires incoming and third-party firms to provide the PRA with specified information) and all three firms breached Rule 6.1 of the Notifications Part of the PRA rulebook (firms must take reasonable steps to ensure the information they submit to the PRA is complete and accurate).    A copy of the Final Notice can be found on the Bank of England’s website and can be accessed.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Citibank Ireland Financial Services Plc

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Common questions

Frequently asked questions

Is Citibank Europe plc FCA authorised?
Yes, Citibank Europe plc (FRN 211646) is authorised by the FCA to carry out regulated activities.
Is my money safe with Citibank Europe?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Citibank Europe to the Financial Ombudsman Service, free of charge.
Is Citibank Europe a scam or clone?
Citibank Europe is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Citibank Europe's Firm Reference Number (FRN)?
Citibank Europe's FRN is 211646. You can verify it on the FCA register.