Citizens Advice Copeland

Reference number: 617570

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
03954988
Company status
Active
Company type
Private company limited by guarantee
Incorporated
23 March 2000 (26 years old)
Registered office
Phoenix House, 3-5 Jacktrees Road, Cleator Moor, Cumbria, CA25 5BD, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)
  • Activities of other membership organisations not elsewhere classified (SIC 94990)

Current directors and secretaries

Name Role Born Appointed
Craig Brown Director May 1966 16 Aug 2023
Sarah Graham Director Jun 1986 16 Aug 2023
Anne-Marie Melvin Director May 1972 6 Aug 2024
Michael William Scholfield Director Mar 1988 31 Oct 2024

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds 2 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Citizens Advice Copeland [
  • Copeland District Citizens Advice

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • COPELAND CITIZENS ADVICE BUREAU

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Common questions

Frequently asked questions

Is Citizens Advice Copeland FCA authorised?
Yes, Citizens Advice Copeland (FRN 617570) is authorised by the FCA to carry out regulated activities.
Is my money safe with Citizens Advice Copeland?
Protection depends on which product you hold and how Citizens Advice Copeland handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Copeland to the Financial Ombudsman Service, free of charge.
Is Citizens Advice Copeland a scam or clone?
Citizens Advice Copeland is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Citizens Advice Copeland's Firm Reference Number (FRN)?
Citizens Advice Copeland's FRN is 617570. You can verify it on the FCA register.