Citizens Advice County Durham

Reference number: 617615

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
08357279
Company status
Active
Company type
Private company limited by guarantee
Incorporated
11 January 2013 (13 years old)
Registered office
71 High Street, Spennymoor, DL16 6BB, England
Nature of business
  • Activities of other membership organisations not elsewhere classified (SIC 94990)

Current directors and secretaries

Name Role Born Appointed
Michael Smith Director Apr 1948 20 May 2014
John Scollen Director Jan 1962 17 Nov 2015
John William Taylor Director Nov 1943 15 Mar 2016
Alan Shield Director Jan 1952 21 Sep 2021
David Blackwell Director May 1950 16 Nov 2021
Jennifer Smurthwaite Director Nov 1957 12 Sep 2022
Adele Barnett Director Jan 1976 13 Sep 2023
Matthew Thomas Tunnicliffe-John Director Aug 1989 26 May 2026
Geoffrey Field Director Jul 1961 26 May 2026

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Greater Durham Citizens Advice Bureau

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • DURHAM CITIZENS ADVICE BUREAU

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Common questions

Frequently asked questions

Is Citizens Advice County Durham FCA authorised?
Yes, Citizens Advice County Durham (FRN 617615) is authorised by the FCA to carry out regulated activities.
Is my money safe with Citizens Advice County Durham?
Protection depends on which product you hold and how Citizens Advice County Durham handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice County Durham to the Financial Ombudsman Service, free of charge.
Is Citizens Advice County Durham a scam or clone?
Citizens Advice County Durham is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Citizens Advice County Durham's Firm Reference Number (FRN)?
Citizens Advice County Durham's FRN is 617615. You can verify it on the FCA register.