Citizens Advice in North & West Kent

Reference number: 617614

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
03960538
Company status
Active
Company type
Private company limited by guarantee
Incorporated
30 March 2000 (26 years old)
Registered office
Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)
  • Other education not elsewhere classified (SIC 85590)
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Current directors and secretaries

Name Role Born Appointed
Christine Ann Grosskopf Director Apr 1959 6 Dec 2016
Martin William Miles Director Jul 1951 24 Jul 2017
Elaine Margaret Abbs Director Sep 1962 1 Jul 2022
Tom James Bourne Director Jul 1986 1 Jul 2022
George Johnston Gordon Director Jan 1972 1 Jul 2022
Andrew John Cumming Director Jun 1954 7 May 2024
Keith Patrick Bonin Director Oct 1969 8 Oct 2024
Richard John Hubble Director Nov 1960 8 Oct 2024
Nigel Laurence Gavin Director Aug 1957 8 Oct 2025
Ann Jane Starke Secretary Not published 12 Sep 2022

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Gravesham Citizens Advice Bureau

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • GRAVESHAM CITIZENS ADVICE BUREAU

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Common questions

Frequently asked questions

Is Citizens Advice in North & West Kent FCA authorised?
Yes, Citizens Advice in North & West Kent (FRN 617614) is authorised by the FCA to carry out regulated activities.
Is my money safe with Citizens Advice in North & West Kent?
Protection depends on which product you hold and how Citizens Advice in North & West Kent handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice in North & West Kent to the Financial Ombudsman Service, free of charge.
Is Citizens Advice in North & West Kent a scam or clone?
Citizens Advice in North & West Kent is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Citizens Advice in North & West Kent's Firm Reference Number (FRN)?
Citizens Advice in North & West Kent's FRN is 617614. You can verify it on the FCA register.