Citizens Advice Mole Valley

Reference number: 617645

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Mole Valley Citizens Advice

Company details

From the company's Companies House record.

Company number
04770945
Company status
Active
Company type
Private company limited by guarantee
Incorporated
20 May 2003 (23 years old)
Registered office
Lyons Court, Dorking, Surrey, RH4 1AB
Nature of business
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Current directors and secretaries

Name Role Born Appointed
Alok Agarwal Director Jul 1961 28 Sep 2009
Steven Charles Phillips Director Feb 1957 28 Feb 2017
Katharine Saralis Director Jun 1972 25 Jul 2023
Elizabeth Barrett Director Jan 1997 1 Apr 2024
Kristina Louise Kenworthy Director Nov 1958 1 Oct 2024
Nicola Pamela Eileen Reid Director Nov 1969 18 Feb 2025
Claire Elizabeth Hadcocks Director Aug 1960 5 May 2026
Tara Burton Director Feb 1975 5 May 2026

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Leatherhead and Dorking Citizens Advice Bureau

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • LEATHERHEAD AND DORKING CITIZENS ADVICE BUREAU

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Common questions

Frequently asked questions

Is Citizens Advice Mole Valley FCA authorised?
Yes, Citizens Advice Mole Valley (FRN 617645) is authorised by the FCA to carry out regulated activities.
Is my money safe with Citizens Advice Mole Valley?
Protection depends on which product you hold and how Citizens Advice Mole Valley handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Mole Valley to the Financial Ombudsman Service, free of charge.
Is Citizens Advice Mole Valley a scam or clone?
Citizens Advice Mole Valley is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Citizens Advice Mole Valley's Firm Reference Number (FRN)?
Citizens Advice Mole Valley's FRN is 617645. You can verify it on the FCA register.