Citizens Advice New Forest Ltd

Reference number: 617673

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
06983394
Company status
Active
Company type
Private company limited by guarantee
Incorporated
6 August 2009 (17 years old)
Registered office
Lymington Town Hall, Avenue Road, Lymington, SO41 9ZG, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)
  • Other social work activities without accommodation not elsewhere classified (SIC 88990)

Current directors and secretaries

Name Role Born Appointed
Joseph Jeremy Ogden Director May 1958 3 Dec 2020
Dianna Smith (Dr) Director Jan 1979 11 May 2023
Anthony Shepherd Director May 1963 22 Feb 2024
Frances Turner Director Jun 1954 15 May 2025
David Mccartney Director Apr 1969 15 May 2025
Eden Francis Phillips Director Aug 1964 12 Mar 2026
Douglas William Brown Director Jul 1965 21 May 2026
Janine Alys Buchner Secretary Not published 20 Nov 2025

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • New Forest Citizens Advice Bureau

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • NEW FOREST CITIZENS ADVICE BUREAU

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Common questions

Frequently asked questions

Is Citizens Advice New Forest Ltd FCA authorised?
Yes, Citizens Advice New Forest Ltd (FRN 617673) is authorised by the FCA to carry out regulated activities.
Is my money safe with Citizens Advice New Forest?
Protection depends on which product you hold and how Citizens Advice New Forest handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice New Forest to the Financial Ombudsman Service, free of charge.
Is Citizens Advice New Forest a scam or clone?
Citizens Advice New Forest is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Citizens Advice New Forest's Firm Reference Number (FRN)?
Citizens Advice New Forest's FRN is 617673. You can verify it on the FCA register.