Citizens Advice Woking

Reference number: 617801

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
02638741
Company status
Active
Company type
Private company limited by guarantee
Incorporated
16 August 1991 (34 years old)
Registered office
Provincial House, 26 Commercial Way, Woking, Surrey, GU21 6EN
Nature of business
  • Other service activities not elsewhere classified (SIC 96090)

Current directors and secretaries

Name Role Born Appointed
Laurence Campbell Oates Director May 1946 5 Feb 2014
Christopher James Smith (Dr) Director Sep 1952 6 Feb 2018
John David Butler Director Mar 1954 1 Apr 2020
William Annandale Director Aug 1955 29 Mar 2022
Deborah Harlow Director Jun 1959 1 Sep 2023
Dominic Maher Director Nov 1969 15 Jul 2025
Tony Deans Director Jan 1959 15 Jul 2025
Ann Brown Director Jan 1961 12 Sep 2025
Louise Gail Scott Director Sep 1960 21 Jan 2026

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Woking Citizens Advice Bureau

Names it no longer trades under

This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired name
  • WOKING CITIZENS ADVICE BUREAU

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Common questions

Frequently asked questions

Is Citizens Advice Woking FCA authorised?
Yes, Citizens Advice Woking (FRN 617801) is authorised by the FCA to carry out regulated activities.
Is my money safe with Citizens Advice Woking?
Protection depends on which product you hold and how Citizens Advice Woking handles your money, so check the specific product before you commit. You can also refer complaints about Citizens Advice Woking to the Financial Ombudsman Service, free of charge.
Is Citizens Advice Woking a scam or clone?
Citizens Advice Woking is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Citizens Advice Woking's Firm Reference Number (FRN)?
Citizens Advice Woking's FRN is 617801. You can verify it on the FCA register.