ClearBank Limited

Reference number: 754568

Instant download

Scammers have impersonated this firm. The FCA has published 1 warning naming the fake phone numbers, emails and websites they used. See the warnings →

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Business.bank

Company details

From the company's Companies House record.

Company number
09736376
Company status
Active
Company type
Private limited company
Incorporated
17 August 2015 (10 years old)
Registered office
Level 27, The Broadgate Tower, 20 Primrose Street, London, EC2A 2EW, England
Nature of business
  • Banks (SIC 64191)

Current directors and secretaries

Name Role Born Appointed
Shonaid Christina Ross Jemmett-Page Director Mar 1960 28 Jul 2016
Philip John Kenworthy Director Jan 1965 29 Jun 2017
Catherine Martina Doran Director Sep 1956 28 Feb 2020
Andrew Frederick John Neden Director Feb 1962 25 Jan 2024
Valerie Romanovskaya Director Oct 1980 25 Sep 2024
Emma Louise Wallace Director Apr 1983 25 Sep 2024
Samantha Jayne Emery Director Jun 1983 9 Apr 2026
Sian Woods Secretary Not published 18 Dec 2024

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

Fake phone numbers (1)
  • 021 5391 708
Fake email addresses (1)
  • activation.dept@clearbkgroup.com
Fake websites (1)
  • clearbkgroup.com
The FCA warning these came from

Scammers change these details often. Always check the live FCA warning.

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
Show FCA detail (2 permissions)
  • Accepting Deposits
  • Dealing in investments as principal

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • CB Infrastructure Limited

Complaints record

In January–June 2025, the Financial Ombudsman Service received 105 new complaints about this firm, and upheld 26% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Banking and credit 105

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

Download this page as a PDF report

£5 for a clean, timestamped copy you can keep, file or send on. It also helps keep the site free to use and free of ads.

Instant download

Common questions

Frequently asked questions

Is ClearBank Limited FCA authorised?
Yes, ClearBank Limited (FRN 754568) is authorised by the FCA to carry out regulated activities.
Is my money safe with ClearBank?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about ClearBank to the Financial Ombudsman Service, free of charge.
Is ClearBank a scam or clone?
ClearBank is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is ClearBank's Firm Reference Number (FRN)?
ClearBank's FRN is 754568. You can verify it on the FCA register.