Consultation Claims Ltd

Reference number: 836626

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Authorised, but subject to published FCA action

The FCA has published a formal notice about this firm. Read it in full before dealing with them.

What the FCA says

FCA Investigation

The FCA has opened an enforcement investigation into Consultation Claims Limited (CCL) following concerns about its conduct in the period April 2025 to December 2025 in relation to motor finance claims. The FCA is investigating concerns that consumers may have been signed up during the period April 2025 to December 2025 without their consent, with some allegations that signatures have been forged. The FCA is investigating the full customer journey, including how customers were contacted, what they were told during and after sign-up, and the information they were given about exit fees. Announcing the investigation allows consumers who may have unknowingly been signed up or who may have been presented with documents purporting to be signed by them when they have not, to complain to CCL. If those customers are not happy with the firm’s response, they should complain to the Claims Management Ombudsman. The FCA has not reached any conclusions as to what has happened or as to whether CCL has breached any relevant requirements.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
07958095
Company status
Active
Company type
Private limited company
Incorporated
21 February 2012 (14 years old)
Registered office
First Floor, 8 Princes Parade, Liverpool, L3 1DL, England
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Current directors and secretaries

Name Role Born Appointed
Adam Christian Rhodes Director Nov 1961 22 Nov 2024

Activities and protection

What they can do, and how you are protected

  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
Show FCA detail (2 permissions)
  • Advice, investigation or representation in relation to a financial services or financial product claim
  • Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Names it no longer trades under

This firm has retired 2 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • The Loan Claims
  • The Mortgage Claims

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Common questions

Frequently asked questions

Is Consultation Claims Ltd FCA authorised?
Yes, Consultation Claims Ltd (FRN 836626) is authorised by the FCA to carry out regulated activities.
Is my money safe with Consultation Claims?
Protection depends on which product you hold and how Consultation Claims handles your money, so check the specific product before you commit. You can also refer complaints about Consultation Claims to the Financial Ombudsman Service, free of charge.
Is Consultation Claims a scam or clone?
Consultation Claims is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Consultation Claims's Firm Reference Number (FRN)?
Consultation Claims's FRN is 836626. You can verify it on the FCA register.