Consultation Claims Ltd
Reference number: 836626
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Authorised, but subject to published FCA action
The FCA has published a formal notice about this firm. Read it in full before dealing with them.
What the FCA says
FCA Investigation
The FCA has opened an enforcement investigation into Consultation Claims Limited (CCL) following concerns about its conduct in the period April 2025 to December 2025 in relation to motor finance claims. The FCA is investigating concerns that consumers may have been signed up during the period April 2025 to December 2025 without their consent, with some allegations that signatures have been forged. The FCA is investigating the full customer journey, including how customers were contacted, what they were told during and after sign-up, and the information they were given about exit fees. Announcing the investigation allows consumers who may have unknowingly been signed up or who may have been presented with documents purporting to be signed by them when they have not, to complain to CCL. If those customers are not happy with the firm’s response, they should complain to the Claims Management Ombudsman. The FCA has not reached any conclusions as to what has happened or as to whether CCL has breached any relevant requirements.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Consultation Claims Ltd., 8 Princes Parade, Liverpool, Liverpool, L3 1DL, United Kingdom
Company details
From the company's Companies House record.
- Company number
- 07958095
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 21 February 2012 (14 years old)
- Registered office
- First Floor, 8 Princes Parade, Liverpool, L3 1DL, England
- Nature of business
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- Other business support service activities not elsewhere classified (SIC 82990)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Adam Christian Rhodes | Director | Nov 1961 | 22 Nov 2024 |
Activities and protection
What they can do, and how you are protected
- Claims management No FSCS coverMoney you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.
Show FCA detail (2 permissions)
- Advice, investigation or representation in relation to a financial services or financial product claim
- Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
Names it no longer trades under
This firm has retired 2 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- The Loan Claims
- The Mortgage Claims
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