Dignity Funerals Limited
Reference number: 967130
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
4 King Edwards Court, King Edwards Square, Sutton Coldfield, West Midlands, B73 6AP, United Kingdom
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Company details
From the company's Companies House record.
- Company number
- 00041598
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 17 July 1894 (132 years old)
- Registered office
- 4 King Edwards Court, Sutton Coldfield, West Midlands, B73 6AP
- Nature of business
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- Funeral and related activities (SIC 96030)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Giovanni Castagno | Director | Dec 1958 | 21 Oct 2021 |
| Adam Bulmer | Director | Mar 1983 | 12 Jun 2023 |
| Steven David Tatters | Director | Sep 1967 | 12 Jun 2023 |
| Shirley Jill Garrood | Director | Dec 1957 | 3 Oct 2023 |
| Zillah Ellen Byng-Thorne | Director | Nov 1974 | 1 Jan 2025 |
| Emily Sarah Tate | Director | Sep 1974 | 15 Aug 2025 |
| Emily Sarah Tate | Secretary | Not published | 16 Apr 2026 |
Activities and protection
What they can do, and how you are protected
- Funeral plans FSCS may applyFuneral plans are FSCS protected. If the provider fails, the FSCS can arrange for your plan to be honoured or pay compensation.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Names it no longer trades under
This firm has retired 162 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- Abbott and English (Abbott & English Funeral Directors)
- A Bennett and Sons
- A G Stapleford & Sons - FRATTON
- A J Smith Funeral Services (A J Smith Funeral Directors)
- Alex Taylor Funeral Service (Alex Taylor Funeral Directors)
- Ashtons Funeral Services (Ashton Funeral Directors)
- Banks Funeral Service
- Barker & Courtiers Funeral Directors, Trowbridge
- Berry and Jagger (Berry and Jagger Funeral Directors, Prescot)
- Bournes of Dartford
- Breeze And Roberts Funeral Services (Breeze & Roberts Funeral Directors, Wrexham)
- Broadbents and Seddons
- Buchanan and Hogg
- Burton on Trent & District Funeral Services
- B Wallis & Sons (incorp Mayesbrook FS)
- Cecil Newling Funeral Directors
- Charles Beaumont & Sons Funeral Directors
- Charles Bryant Funeral Directors
- Chepstow Funeral Services
- Clarabut and Plumbe
- Cooksey and Son
- C/O Robert Nicholls Funeral Directors
- Cottage Funeral Service
- C Pritchard and Son
- Crowder and Alderson
- Dearne Funeral Service
- Dillistone and Wraights
- Dillistone Funeral Service
- Downham Funeral Service
- Dowsett and Jenkins
- Droitwich Spa Funeral Services
- Duckworths Funeral Service
- Dunford Funeral Service
- Dursley Funeral Services (Philip Ford and Son)
- D Walsh Funeral Directors
- Eason Funeral Services
- Edward Lee & Sons
- E Finch and Sons
- Eric W Witton
- E Seymour and Son
- E V Fox and Sons
- E Wooten & Son Funeral Directors
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- F G Pymm & Son of Windsor
- F J Tresidder and Son
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- F L Mildred and Sons
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- Frederick W Chitty
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- F W Collins and Son
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- J H Kenyon/J Hemp
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- R Metcalfe
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- T B and H Pendock
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- Thomas Downey
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- Torre Valley Funerals
- T S Annison and R Boddy
- T S Horlocks Undertakers
- Turner Brothers
- Valley Funeral Service
- V & M Thomson Funeral Directors
- W and W G West
- W Heighton & Son
- W Heighton & Son Funeral Services
- W Hyde and Son
- William Mair Funeral Directors
- W M Collins and Son
- W. Williams & Son Funeral Directors
Complaints record
In January–June 2025, the Financial Ombudsman Service received 49 new complaints about this firm, and upheld 23% of the ones it decided.
That is below the 31% median for the firms the Ombudsman reports on. This firm receives few enough complaints that the rate moves sharply on a single case, so treat the comparison loosely.
- Funeral plans 49
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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Common questions
Frequently asked questions
Is Dignity Funerals Limited FCA authorised?
Yes, Dignity Funerals Limited (FRN 967130) is authorised by the FCA to carry out regulated activities.
Is my money safe with Dignity Funerals?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Dignity Funerals to the Financial Ombudsman Service, free of charge.
Is Dignity Funerals a scam or clone?
Dignity Funerals is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Dignity Funerals's Firm Reference Number (FRN)?
Dignity Funerals's FRN is 967130. You can verify it on the FCA register.