Domestic & General Insurance Plc

Reference number: 202111

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
00485850
Company status
Active
Company type
Public limited company
Incorporated
30 August 1950 (75 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Non-life insurance (SIC 65120)
  • Non-life reinsurance (SIC 65202)

Current directors and secretaries

Name Role Born Appointed
Joseph Fitzgerald Director May 1977 26 Apr 2021
Matthew Crummack Director Aug 1970 4 Oct 2021
Robin James Ashton Director Jan 1958 31 Aug 2024
Patricia Roufca Director Oct 1970 31 Aug 2024
Janet Connor Director Dec 1964 1 Apr 2025
Jose Rafael Vazquez Director Jul 1964 22 Apr 2025
Alexis Leonidou Secretary Not published 11 Feb 2022

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (8 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Dealing in investments as agent
  • Effecting contracts of insurance
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Domestic & General Insurance Company Limited

Complaints record

In January–June 2025, the Financial Ombudsman Service received 709 new complaints about this firm, and upheld 32% of the ones it decided.

That is about typical: the median across the firms the Ombudsman reports on is 31%.

  • Insurance 709

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Domestic & General Insurance Plc FCA authorised?
Yes, Domestic & General Insurance Plc (FRN 202111) is authorised by the FCA to carry out regulated activities.
Is my money safe with Domestic & General Insurance?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Domestic & General Insurance to the Financial Ombudsman Service, free of charge.
Is Domestic & General Insurance a scam or clone?
Domestic & General Insurance is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Domestic & General Insurance's Firm Reference Number (FRN)?
Domestic & General Insurance's FRN is 202111. You can verify it on the FCA register.