Dover, Deal & District Citizens Advice Bureau

Reference number: 617587

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    01304 206235

  • Verified address

    Dover & District Citizens Advice Bureau, Maison Dieu Gardens, Dover, Kent, CT16 1TG, United Kingdom

Also trades as
  • Dover Deal Citizens Advice

Company details

From the company's Companies House record.

Company number
05316853
Company status
Active
Company type
Private company limited by guarantee
Incorporated
20 December 2004 (21 years old)
Registered office
Citizens Advice, Maison Dieu Gardens, Dover, CT16 1TG, England
Nature of business
  • Other information service activities not elsewhere classified (SIC 63990)

Current directors and secretaries

Name Role Born Appointed
Pauline Goldsack Director Nov 1954 20 Dec 2004
David Pestell Director May 1951 27 Jun 2007
Sidonia Maureen Farago Director Jun 1939 27 Jun 2007
Guy Banyard Director Apr 1965 19 Oct 2021
Gillian Plummer Director Aug 1951 19 Oct 2021
Daniel Rantay Friend Director Jul 1986 1 Jan 2023
Gloria Rydell Marcal Director May 1941 27 Feb 2025
Shubharatan Bonny Malhotra Director Jun 1955 27 Feb 2025
Janet Louise Stewart Secretary Not published 16 Oct 2025

The firm, by virtue of its constitution or any enactment, must be:(i) required (after payment of outgoings) to apply the whole of its income and any capital it expends for charitable or public purposes, and (ii) prohibited from directly or indirectly distributing amongst its members any part of its assets (otherwise than for charitable or public purposes); And the firm must not have any associate (other than a not-for profit debt advice body) which carries on debt adjusting or debt counselling or providing credit information services.)

Activities and protection

What they can do, and how you are protected

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (3 permissions)
  • Debt Adjusting
  • Debt-counselling
  • Providing Credit Information Services

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Dover, Deal & District Citizens Advice Bureau FCA authorised?
Yes, Dover, Deal & District Citizens Advice Bureau (FRN 617587) is authorised by the FCA to carry out regulated activities.
Is my money safe with Dover, Deal & District Citizens Advice Bureau?
Protection depends on which product you hold and how Dover, Deal & District Citizens Advice Bureau handles your money, so check the specific product before you commit. You can also refer complaints about Dover, Deal & District Citizens Advice Bureau to the Financial Ombudsman Service, free of charge.
Is Dover, Deal & District Citizens Advice Bureau a scam or clone?
Dover, Deal & District Citizens Advice Bureau is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Dover, Deal & District Citizens Advice Bureau's Firm Reference Number (FRN)?
Dover, Deal & District Citizens Advice Bureau's FRN is 617587. You can verify it on the FCA register.