eBay Commerce UK Ltd

Reference number: 925354

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Same company

This company holds 2 other FCA records

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • eBay

Company details

From the company's Companies House record.

Company number
12037643
Company status
Active
Company type
Private limited company
Incorporated
6 June 2019 (7 years old)
Registered office
1 More London Place, London, SE1 2AF, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Current directors and secretaries

Name Role Born Appointed
Subrata Roy Director Aug 1971 29 Oct 2020
Sholto David Andrew Mee Director Feb 1980 15 Dec 2022
Eve Rebecca Eaton Williams Director Jul 1983 25 Sep 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.

    How safeguarding works →

Show FCA detail (4 permissions)
  • 1. Services enabling cash to be placed on a payment account as well as all the operations required for operating a payment account.
  • 2. Services enabling cash withdrawals from a payment account as well as all the operations required for operating a payment account.
  • 3. Executing payment transactions (no credit line)
  • 5. Issuing and/or acquiring of payment instruments.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Complaints record

In January–June 2025, the Financial Ombudsman Service received 181 new complaints about this firm, and upheld 30% of the ones it decided.

That is about typical: the median across the firms the Ombudsman reports on is 31%.

  • Banking and credit 181

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is eBay Commerce UK Ltd FCA authorised?
Yes, eBay Commerce UK Ltd (FRN 925354) is authorised by the FCA to carry out regulated activities.
Is my money safe with eBay Commerce UK?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about eBay Commerce UK to the Financial Ombudsman Service, free of charge.
Is eBay Commerce UK a scam or clone?
eBay Commerce UK is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is eBay Commerce UK's Firm Reference Number (FRN)?
eBay Commerce UK's FRN is 925354. You can verify it on the FCA register.