EDF Energy Customers Limited

Reference number: 407049

Instant download

Scammers have impersonated this firm. The FCA has published 2 warnings naming the fake phone numbers, emails and websites they used. See the warnings →

Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

The FCA register does not name a principal for this firm.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • EDF Energy Customers Limited (FRN 407049) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm.
  • Example: if you take financial advice from EDF Energy Customers, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 4 other names
  • EDF Energy
  • London Energy
  • Seeboard Energy
  • Sweb Energy

Company details

From the company's Companies House record.

Company number
02228297
Company status
Active
Company type
Private limited company
Incorporated
8 March 1988 (38 years old)
Registered office
Nova North, 11 Bressenden Place, London, SW1E 5BY, England
Nature of business
  • Distribution of electricity (SIC 35130)
  • Distribution of gaseous fuels through mains (SIC 35220)

Current directors and secretaries

Name Role Born Appointed
Philippe Andre Dominique Commaret Director Dec 1972 6 Nov 2019
Kaa Stuart Holmes Director Feb 1972 1 Jan 2023
Ceri Humphrey Director Apr 1971 7 Jul 2023
Tobias Allen Director Apr 1972 2 Jan 2024
Christopher Dalley Director Jul 1979 2 Jan 2024
Emily Boase Director Feb 1970 7 Oct 2024
Niels Roy Roberts Director Sep 1968 31 Dec 2024
Romana Robertson Secretary Not published 10 May 2026

Check on the FCA register → Report a scam →

Warning

Scammers have impersonated this firm

Fraudsters have used this firm's name or details with their own contact information to appear genuine. Check whatever you were given below, and against the firm's real details above.

The 2 FCA warnings these came from

Scammers change these details often. Always check the live FCA warning.

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

The clone warnings above are scammers using this firm's name, not something the firm has done.

Previously registered as

The FCA register holds 3 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Edf Energy
  • EDF Energy Customers Plc
  • EDF Energy Limited

Download this page as a PDF report

£5 for a clean, timestamped copy you can keep, file or send on. It also helps keep the site free to use and free of ads.

Instant download

Common questions

Frequently asked questions

Is EDF Energy Customers Limited FCA authorised?
EDF Energy Customers Limited (FRN 407049) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for EDF Energy Customers?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. EDF Energy Customers Limited (FRN 407049) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm. Example: if you take financial advice from EDF Energy Customers, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with EDF Energy Customers?
Protection works through the principal firm responsible for EDF Energy Customers's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is EDF Energy Customers a scam or clone?
EDF Energy Customers is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is EDF Energy Customers's Firm Reference Number (FRN)?
EDF Energy Customers's FRN is 407049. You can verify it on the FCA register.