Elderbridge Limited

Reference number: 719437

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
08896386
Company status
Active
Company type
Private limited company
Incorporated
14 February 2014 (12 years old)
Registered office
Imperial Way, Coedkernew, Newport, NP10 8UH, Wales
Nature of business
  • Activities of mortgage finance companies (SIC 64922)

Current directors and secretaries

Name Role Born Appointed
Catherine-Ann Pender Director Apr 1981 4 Jun 2022
Peter Anthony O'Connor Director Jan 1983 1 Jun 2023
Shashidhar Bhat Director Jul 1971 12 Aug 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.

    Check your FSCS cover →

  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
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  • Administering a regulated mortgage contract
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) regulated mortgage contracts
  • Credit Broking
  • Debt Administration
  • Debt-collecting
  • Entering into a regulated mortgage contract as lender
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to regulated mortgage contracts

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Complaints record

In January–June 2025, the Financial Ombudsman Service received 32 new complaints about this firm, and upheld 20% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on. This firm receives few enough complaints that the rate moves sharply on a single case, so treat the comparison loosely.

  • Mortgages 28
  • Banking and credit 3
  • Insurance 1

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Elderbridge Limited FCA authorised?
Yes, Elderbridge Limited (FRN 719437) is authorised by the FCA to carry out regulated activities.
Is my money safe with Elderbridge?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Elderbridge to the Financial Ombudsman Service, free of charge.
Is Elderbridge a scam or clone?
Elderbridge is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Elderbridge's Firm Reference Number (FRN)?
Elderbridge's FRN is 719437. You can verify it on the FCA register.