esure Insurance Limited

Reference number: 203350

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 4 other names
  • esure
  • esure.com
  • First Alternative
  • Sheilas' Wheels

Company details

From the company's Companies House record.

Company number
03885534
Company status
Active
Company type
Private limited company
Incorporated
29 November 1999 (26 years old)
Registered office
The Observatory, Reigate, Surrey, RH2 0SG
Nature of business
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
Alison Elizabeth Platt Director Feb 1962 29 Sep 2025
Alistair Meyrick Smith Director Jul 1986 29 Sep 2025
Ben Coumans Director Apr 1976 29 Sep 2025
Hans De Cuyper Director Feb 1969 29 Sep 2025
Anthony Edward Middle Director Jan 1970 29 Sep 2025
Annette Catherine Andrews Director Oct 1967 29 Sep 2025
Richard David Jackson Director Mar 1956 29 Sep 2025
Tara Jane Waite Director Feb 1975 1 Apr 2026
Jeremy William Haynes Director May 1966 1 Apr 2026
Bart Karel August De Smet Director Oct 1957 27 May 2026
Claire Catherine Marsh Secretary Not published 15 Dec 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (9 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Carrying out contracts of insurance
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 3 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Halifax Car Insurance
  • Sainsbury's Bank Car Insurance
  • Sainsbury's Car Insurance

Complaints record

In January–June 2025, the Financial Ombudsman Service received 413 new complaints about this firm, and upheld 48% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on.

  • Insurance 413

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is esure Insurance Limited FCA authorised?
Yes, esure Insurance Limited (FRN 203350) is authorised by the FCA to carry out regulated activities.
Is my money safe with esure Insurance?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about esure Insurance to the Financial Ombudsman Service, free of charge.
Is esure Insurance a scam or clone?
esure Insurance is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is esure Insurance's Firm Reference Number (FRN)?
esure Insurance's FRN is 203350. You can verify it on the FCA register.