Esure Services Limited

Reference number: 312063

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 6 other names
  • Esure
  • esure.com
  • esure multicar
  • First Alternative
  • Sheilas' Wheels
  • Sheilas' Wheels Multicar

Company details

From the company's Companies House record.

Company number
02135610
Company status
Active
Company type
Private limited company
Incorporated
29 May 1987 (39 years old)
Registered office
The Observatory, Reigate, Surrey, RH2 0SG
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)
  • Other business support service activities not elsewhere classified (SIC 82990)

Current directors and secretaries

Name Role Born Appointed
Anthony Edward Middle Director Jan 1970 29 Sep 2025
Annette Catherine Andrews Director Oct 1967 29 Sep 2025
Ben Coumans Director Apr 1976 29 Sep 2025
Hans De Cuyper Director Feb 1969 29 Sep 2025
Alistair Meyrick Smith Director Jul 1986 29 Sep 2025
Alison Elizabeth Platt Director Feb 1962 29 Sep 2025
Richard David Jackson Director Mar 1956 29 Sep 2025
Jeremy William Haynes Director May 1966 1 Apr 2026
Tara Jane Waite Director Feb 1975 1 Apr 2026
Bart Karel August De Smet Director Oct 1957 27 May 2026
Claire Catherine Marsh Secretary Not published 15 Dec 2025

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Claims management No FSCS cover
    Money you pay a claims company is not FSCS protected, but FCA rules cap what it may charge you for a financial services claim. Complaints about this firm go to the Financial Ombudsman Service free of charge.

Check your FSCS cover →

Show FCA detail (7 permissions)
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Making arrangements with a view to transactions in investments
  • Seeking out, referrals and identification of claims or potential claims (personal injury claim; financial services or financial product claim; housing disrepair claim; claim for a specified benefit; criminal injury claim; employment related claim)

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 3 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Halifax Car Insurance
  • Sainsbury's Bank Car Insurance
  • Sainsbury's Car Insurance

Complaints record

In January–June 2025, the Financial Ombudsman Service received 40 new complaints about this firm, and upheld 42% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on. This firm receives few enough complaints that the rate moves sharply on a single case, so treat the comparison loosely.

  • Insurance 40

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Esure Services Limited FCA authorised?
Yes, Esure Services Limited (FRN 312063) is authorised by the FCA to carry out regulated activities.
Is my money safe with Esure Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Esure Services to the Financial Ombudsman Service, free of charge.
Is Esure Services a scam or clone?
Esure Services is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Esure Services's Firm Reference Number (FRN)?
Esure Services's FRN is 312063. You can verify it on the FCA register.