Experian Limited

Reference number: 738097

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
00653331
Company status
Active
Company type
Private limited company
Incorporated
22 March 1960 (66 years old)
Registered office
The Sir John Peace Building Experian Way, Ng2 Business Park, Nottingham, NG80 1ZZ
Nature of business
  • Information technology consultancy activities (SIC 62020)

Current directors and secretaries

Name Role Born Appointed
Stuart John Deane Director Dec 1965 15 Feb 2016
Julia Mary Cattanach Director Aug 1971 24 Oct 2016
Steven Martin Cooper Director Apr 1970 28 Feb 2020
Malin Elisabeth Holmberg Director Nov 1971 2 May 2025
Cormac Vincent Dunne Director Jul 1973 1 Apr 2026
Claire Anna Murphy Secretary Not published 6 May 2025

Activities and protection

What they can do, and how you are protected

  • Account information No FSCS cover
    This firm does not hold or move your money, it only reads your account data with your permission. There are no customer funds to safeguard and FSCS protection does not arise. You can still complain about how it handled your data.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (8 permissions)
  • 8. Account information services
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Credit Broking
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments
  • Providing Credit Information Services
  • Providing Credit References

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 11 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Autocheck
  • Credit Expert
  • CreditMatcher
  • Experian Business Assist
  • Experian Car Data Check
  • Garlik
  • Gocompare.com Money
  • HD Decisions
  • Protect My ID
  • Vehicle Car Check
  • Vehicle Check

Complaints record

In January–June 2025, the Financial Ombudsman Service received 73 new complaints about this firm, and upheld 13% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Banking and credit 73

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is Experian Limited FCA authorised?
Yes, Experian Limited (FRN 738097) is authorised by the FCA to carry out regulated activities.
Is my money safe with Experian?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Experian to the Financial Ombudsman Service, free of charge.
Is Experian a scam or clone?
Experian is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Experian's Firm Reference Number (FRN)?
Experian's FRN is 738097. You can verify it on the FCA register.