Face to Face Mortgage Advice Centre Limited

Reference number: 409153

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

The FCA register does not name a principal for this firm.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Face to Face Mortgage Advice Centre Limited (FRN 409153) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm.
  • Example: if you take financial advice from Face to Face Mortgage Advice Centre, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    0121 742 1888

  • Verified address

    60 Clay Lane, Birmingham, B26 1DX, United Kingdom

Also trades as
  • Face to Face Financial Solutions

Company details

From the company's Companies House record.

Company number
04627485
Company status
Active
Company type
Private limited company
Incorporated
2 January 2003 (23 years old)
Registered office
C/O Wootton Taylor, Cactus House, 30 Foregate Street, Worcester, WR1 1DS, England
Nature of business
  • Activities auxiliary to financial intermediation not elsewhere classified (SIC 66190)

Current directors and secretaries

Name Role Born Appointed
Ben Taylor Jordan Director Apr 1995 28 Nov 2023

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Face to Face Mortgage Advice Centre Limited FCA authorised?
Face to Face Mortgage Advice Centre Limited (FRN 409153) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Face to Face Mortgage Advice Centre?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Face to Face Mortgage Advice Centre Limited (FRN 409153) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm. Example: if you take financial advice from Face to Face Mortgage Advice Centre, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Face to Face Mortgage Advice Centre?
Protection works through the principal firm responsible for Face to Face Mortgage Advice Centre's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Face to Face Mortgage Advice Centre a scam or clone?
Face to Face Mortgage Advice Centre is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Face to Face Mortgage Advice Centre's Firm Reference Number (FRN)?
Face to Face Mortgage Advice Centre's FRN is 409153. You can verify it on the FCA register.