FirstRand Bank Limited
Reference number: 476154
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Level 23, The Broadgate Tower, 20 Primrose Street, London, City Of London, EC2A 2EW, United Kingdom
- Ashburton Investments
- Motonovo Finance
- Rand Merchant Bank
Company details
From the company's Companies House record.
- Company number
- FC028417
- Company status
- Active
- Company type
- Overseas company
- Incorporated
- 2 June 2008 (18 years old)
- Registered office
- 1st Floor 4 Merchant Place, Cnr Fredman Driva & Rivonia Rd, Sandton, 2196, South Africa
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Johan Petrus Burger | Director | Nov 1958 | 18 Jun 2008 |
| Thomas Winterboer | Director | Feb 1956 | 20 Apr 2018 |
| Mary Vilakazi | Director | Aug 1977 | 1 Jul 2018 |
| Louis Leon Von Zeuner | Director | Jun 1961 | 1 Feb 2019 |
| Zelda Roscherr | Director | Dec 1966 | 1 Apr 2020 |
| Sibusiso Patrick Sibisi (Dr) | Director | May 1955 | 15 Apr 2021 |
| Premilla Devi Naidoo | Director | Dec 1961 | 1 Apr 2022 |
| Tamara Carol Isaacs | Director | Sep 1976 | 22 Jun 2023 |
| Markos Davias Davias | Director | Apr 1981 | 1 Apr 2024 |
| Paballo Joel Mokosholo | Director | Jun 1979 | 1 Oct 2024 |
| Carnita Low | Secretary | Not published | 6 Jan 2014 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Give regulated advice FSCS may applyA claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (14 permissions)
- Accepting Deposits
- Advising on investments (except on Pension Transfers and Pension Opt Outs)
- Arranging (bringing about) deals in investments
- Assisting in the administration and performance of a contract of insurance
- Credit Broking
- Dealing in investments as agent
- Dealing in investments as principal
- Debt Adjusting
- Debt Administration
- Debt-collecting
- Debt-counselling
- Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
- Making arrangements with a view to transactions in investments
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Names it no longer trades under
This firm has retired 6 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired names
- Ashburton
- Carlyle Finance
- Findandfundmycar
- Findandfundmycar.com
- First National Bank
- RMB Resources
Complaints record
In January–June 2025, the Financial Ombudsman Service received 512 new complaints about this firm, and upheld 11% of the ones it decided.
That is below the 31% median for the firms the Ombudsman reports on.
- Banking and credit 510
- Insurance 2
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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