FirstRand Bank Limited

Reference number: 476154

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Ashburton Investments
  • Motonovo Finance
  • Rand Merchant Bank

Company details

From the company's Companies House record.

Company number
FC028417
Company status
Active
Company type
Overseas company
Incorporated
2 June 2008 (18 years old)
Registered office
1st Floor 4 Merchant Place, Cnr Fredman Driva & Rivonia Rd, Sandton, 2196, South Africa

Current directors and secretaries

Name Role Born Appointed
Johan Petrus Burger Director Nov 1958 18 Jun 2008
Thomas Winterboer Director Feb 1956 20 Apr 2018
Mary Vilakazi Director Aug 1977 1 Jul 2018
Louis Leon Von Zeuner Director Jun 1961 1 Feb 2019
Zelda Roscherr Director Dec 1966 1 Apr 2020
Sibusiso Patrick Sibisi (Dr) Director May 1955 15 Apr 2021
Premilla Devi Naidoo Director Dec 1961 1 Apr 2022
Tamara Carol Isaacs Director Sep 1976 22 Jun 2023
Markos Davias Davias Director Apr 1981 1 Apr 2024
Paballo Joel Mokosholo Director Jun 1979 1 Oct 2024
Carnita Low Secretary Not published 6 Jan 2014

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
Show FCA detail (14 permissions)
  • Accepting Deposits
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Debt Adjusting
  • Debt Administration
  • Debt-collecting
  • Debt-counselling
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Names it no longer trades under

This firm has retired 6 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Ashburton
  • Carlyle Finance
  • Findandfundmycar
  • Findandfundmycar.com
  • First National Bank
  • RMB Resources

Complaints record

In January–June 2025, the Financial Ombudsman Service received 512 new complaints about this firm, and upheld 11% of the ones it decided.

That is below the 31% median for the firms the Ombudsman reports on.

  • Banking and credit 510
  • Insurance 2

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is FirstRand Bank Limited FCA authorised?
Yes, FirstRand Bank Limited (FRN 476154) is authorised by the FCA to carry out regulated activities.
Is my money safe with FirstRand Bank?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about FirstRand Bank to the Financial Ombudsman Service, free of charge.
Is FirstRand Bank a scam or clone?
FirstRand Bank is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is FirstRand Bank's Firm Reference Number (FRN)?
FirstRand Bank's FRN is 476154. You can verify it on the FCA register.