Genesis Smiles Centre LLP

Reference number: 917737

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Chrysalis Finance Limited Reference number: 631193 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Genesis Smiles Centre LLP (FRN 917737) is an AR of Chrysalis Finance Limited (FRN 631193). When you use Genesis Smiles Centre's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Genesis Smiles Centre, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    01782 280999

  • Verified address

    679 Leek Road, Stoke-on-Trent, Staffordshire, ST1 3NF, United Kingdom

Also trades as 4 other names
  • Genesis Dental Centre
  • Together Dental
  • Together Dental Group
  • Together Dental Stoke-On-Trent

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through Chrysalis Finance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Genesis Smiles Centre LLP FCA authorised?
Genesis Smiles Centre LLP (FRN 917737) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Genesis Smiles Centre?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Genesis Smiles Centre LLP (FRN 917737) is an AR of Chrysalis Finance Limited (FRN 631193). When you use Genesis Smiles Centre's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Genesis Smiles Centre, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Genesis Smiles Centre?
Protection works through Chrysalis Finance Limited, the principal firm responsible for Genesis Smiles Centre's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Genesis Smiles Centre a scam or clone?
Genesis Smiles Centre is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Genesis Smiles Centre's Firm Reference Number (FRN)?
Genesis Smiles Centre's FRN is 917737. You can verify it on the FCA register.