Genus Communications Limited

Reference number: 969119

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

EE Limited Reference number: 715183 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Genus Communications Limited (FRN 969119) is an AR of EE Limited (FRN 715183). When you use Genus Communications's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Genus Communications, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    07852 528449

  • Verified address

    216 West George Street, Glasgow, G2 2PQ, United Kingdom

Also trades as
  • Genus Communications Limited as a franchisee of EE

Company details

From the company's Companies House record.

Company number
SC502937
Company status
Active
Company type
Private limited company
Incorporated
10 April 2015 (11 years old)
Registered office
216 West George Street, Glasgow, G2 2PQ, United Kingdom
Nature of business
  • Retail sale of mobile telephones (SIC 47421)

Current directors and secretaries

Name Role Born Appointed
Thomas Hugh Nevin Director Dec 1970 10 Apr 2015
Greg Joseph Benson Director Aug 1986 1 Aug 2019

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through EE Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Genus Communications Limited FCA authorised?
Genus Communications Limited (FRN 969119) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Genus Communications?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Genus Communications Limited (FRN 969119) is an AR of EE Limited (FRN 715183). When you use Genus Communications's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Genus Communications, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Genus Communications?
Protection works through EE Limited, the principal firm responsible for Genus Communications's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Genus Communications a scam or clone?
Genus Communications is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Genus Communications's Firm Reference Number (FRN)?
Genus Communications's FRN is 969119. You can verify it on the FCA register.