Great Lakes Insurance UK Limited
Reference number: 955859
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Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
1 Fen Court, London, EC3M 5BN, United Kingdom
Company details
From the company's Companies House record.
- Company number
- 13436330
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 3 June 2021 (5 years old)
- Registered office
- 1 Fen Court, London, Greater London, EC3M 5BN, United Kingdom
- Nature of business
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- Non-life insurance (SIC 65120)
- Non-life reinsurance (SIC 65202)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Jingfang Shi | Director | Nov 1969 | 3 Jun 2021 |
| Tony George Ayles | Director | Jun 1979 | 1 Jan 2022 |
| Lesley Susan Watkins | Director | May 1959 | 1 Sep 2022 |
| Katherine Ann Coates | Director | Sep 1959 | 1 Sep 2022 |
| Christoph Nicolas Carus | Director | May 1971 | 1 Sep 2022 |
| Nicolas Brown | Director | Nov 1961 | 1 Sep 2022 |
| Anthony Coram | Director | Nov 1969 | 1 Jan 2025 |
| Jana How | Secretary | Not published | 22 Nov 2022 |
Activities and protection
What they can do, and how you are protected
- Hold or safeguard your money FSCS may applyEligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
- Manage or trade investments FSCS may applyEligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
- Sell or arrange insurance FSCS may applyEligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
Show FCA detail (6 permissions)
- Accepting Deposits
- Arranging (bringing about) deals in investments
- Carrying out contracts of insurance
- Dealing in investments as principal
- Effecting contracts of insurance
- Making arrangements with a view to transactions in investments
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
What customers have complained about
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Great Lakes Services UK Ltd
Complaints record
In January–June 2025, the Financial Ombudsman Service received 303 new complaints about this firm, and upheld 40% of the ones it decided.
That is above the 31% median for the firms the Ombudsman reports on.
- Insurance 303
A bigger firm receives more complaints simply because it has more customers. FOS complaints data →
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Common questions