Heartwood Counselling and Psychotherapy Limited

Reference number: 922369

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Heartwood Counselling and Psychotherapy Limited (FRN 922369) is an AR of BSY Limited (FRN 702907). When you use Heartwood Counselling and Psychotherapy's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Heartwood Counselling and Psychotherapy, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • Heartwood Centre for Counselling and Psychotherapy Training

Company details

From the company's Companies House record.

Company name
HEARTWOOD COUNSELLING AND PSYCHOTHERAPY LTD
Company number
07498746
Company status
Active
Company type
Private limited company
Incorporated
19 January 2011 (15 years old)
Registered office
Oakwood, Dunsland Cross, Holsworthy, Devon, EX22 7YT, England
Nature of business
  • Other education not elsewhere classified (SIC 85590)

Current directors and secretaries

Name Role Born Appointed
Philip Paul Laniado Director Apr 1966 30 Sep 2019

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through BSY Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Heartwood Counselling and Psychotherapy Limited FCA authorised?
Heartwood Counselling and Psychotherapy Limited (FRN 922369) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Heartwood Counselling and Psychotherapy?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Heartwood Counselling and Psychotherapy Limited (FRN 922369) is an AR of BSY Limited (FRN 702907). When you use Heartwood Counselling and Psychotherapy's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Heartwood Counselling and Psychotherapy, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Heartwood Counselling and Psychotherapy?
Protection works through BSY Limited, the principal firm responsible for Heartwood Counselling and Psychotherapy's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Heartwood Counselling and Psychotherapy a scam or clone?
Heartwood Counselling and Psychotherapy is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Heartwood Counselling and Psychotherapy's Firm Reference Number (FRN)?
Heartwood Counselling and Psychotherapy's FRN is 922369. You can verify it on the FCA register.