Hello Neighbour Limited

Reference number: 1017077

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

The FCA register does not name a principal for this firm.

What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Hello Neighbour Limited (FRN 1017077) is listed as an introducer appointed representative, but the register does not show its principal firm here. Check the FCA register before sharing your details.
  • Example: if Hello Neighbour refers you to a financial adviser, the advice should come from the principal firm, not from Hello Neighbour itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Company details

From the company's Companies House record.

Company number
10634461
Company status
Active
Company type
Private limited company
Incorporated
23 February 2017 (9 years old)
Registered office
Apex Tower 7 High Street, 8th Floor, New Malden, Apex Tower 7 High Street, 8th Floor, New Malden, KT3 4LH, England
Nature of business
  • Other information technology service activities (SIC 62090)

Current directors and secretaries

Name Role Born Appointed
Richard Neil Jenkins Director Jan 1986 23 Feb 2017
Michael Edward Jenkins Director Jun 1979 11 Sep 2020
Philip John Shelley Director Sep 1966 29 Jun 2023
Suzanne Elaine Smith Director Feb 1968 1 May 2025
Jamie Daniel Dunkley Director Jan 1981 8 Nov 2025

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Hello Neighbour Limited FCA authorised?
Hello Neighbour Limited (FRN 1017077) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Hello Neighbour?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Hello Neighbour Limited (FRN 1017077) is listed as an introducer appointed representative, but the register does not show its principal firm here. Check the FCA register before sharing your details. Example: if Hello Neighbour refers you to a financial adviser, the advice should come from the principal firm, not from Hello Neighbour itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Hello Neighbour?
Protection works through the principal firm responsible for Hello Neighbour's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Hello Neighbour a scam or clone?
Hello Neighbour is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Hello Neighbour's Firm Reference Number (FRN)?
Hello Neighbour's FRN is 1017077. You can verify it on the FCA register.