Hilton Grand Vacations (Europe) Limited
Reference number: 1054926
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Appointed representative
This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
GRAND VACATIONS SERVICES (EUROPE) LIMITED Reference number: 312670 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Hilton Grand Vacations (Europe) Limited (FRN 1054926) is an AR of GRAND VACATIONS SERVICES (EUROPE) LIMITED (FRN 312670). When you use Hilton Grand Vacations (Europe)'s services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Hilton Grand Vacations (Europe), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Identity
Check their details
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Verified website
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Verified phone number
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Verified address
Citrus House, Caton Road, Lancaster, Lancashire, LA1 3UA, United Kingdom
- Hilton Grand Vacations Management Division
Company details
From the company's Companies House record.
- Company number
- 02353649
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 March 1989 (37 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Other service activities not elsewhere classified (SIC 96090)
Current directors and secretaries
| Name | Role | Born | Appointed |
|---|---|---|---|
| Sarajane Bonck | Director | Jun 1965 | 31 Oct 2022 |
| Carlos Hernandez | Director | Jan 1968 | 31 Oct 2022 |
| Kevin William Speidel | Director | Apr 1966 | 30 Jan 2023 |
| Derek Jon De Salvia | Director | Sep 1973 | 30 Jan 2023 |
| Neil Hutchinson | Director | Apr 1970 | 30 Jan 2023 |
| Ben Roswell Loper Iii | Director | Dec 1984 | 30 Jan 2023 |
| Veronica Claire Lawson | Secretary | Not published | 26 Sep 2025 |
Activities and protection
What they can do, and how you are protected
- Protection through the principal firmProtection works through GRAND VACATIONS SERVICES (EUROPE) LIMITED, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Track record
FCA actions and complaints
No FCA disciplinary action, and no complaints recorded with the Ombudsman.
Previously registered as
The FCA register holds one earlier registered name for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.
- Diamond Resorts (Europe) Limited
Names it no longer trades under
This firm has retired one trading name. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.
Show the retired name
- Diamond Resorts Management Division
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Common questions