Hoople Ltd

Reference number: 1009198

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

SME HCI Limited Reference number: 626422 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Hoople Ltd (FRN 1009198) introduces customers to SME HCI Limited (FRN 626422). Any regulated advice or arranging is done by the principal, not Hoople.
  • Example: if Hoople refers you to a financial adviser, the advice should come from the principal firm, not from Hoople itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Verified phone number

    01432 383443

  • Verified address

    Hoople Ltd, Plough Lane, Hereford, Herefordshire, County Of, HR4 0LE, United Kingdom

Company details

From the company's Companies House record.

Company number
07556595
Company status
Active
Company type
Private limited company
Incorporated
8 March 2011 (15 years old)
Registered office
Auxilium House, Legion Way, Hereford, HR1 1LN, England
Nature of business
  • Accounting and auditing activities (SIC 69201)
  • Combined facilities support activities (SIC 81100)
  • Other business support service activities not elsewhere classified (SIC 82990)
  • Residential care activities for the elderly and disabled (SIC 87300)

Current directors and secretaries

Name Role Born Appointed
Hilary Hall Director Jan 1966 17 Apr 2023
Nicola Jane Twigg Director Sep 1967 11 Sep 2023
John Edward Hobbs Director Nov 1964 9 Apr 2026
Anthony Edward Kavanagh Director Jun 1971 1 Jun 2026

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through SME HCI Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Hoople Ltd FCA authorised?
Hoople Ltd (FRN 1009198) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Hoople?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Hoople Ltd (FRN 1009198) introduces customers to SME HCI Limited (FRN 626422). Any regulated advice or arranging is done by the principal, not Hoople. Example: if Hoople refers you to a financial adviser, the advice should come from the principal firm, not from Hoople itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Hoople?
Protection works through SME HCI Limited, the principal firm responsible for Hoople's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Hoople a scam or clone?
Hoople is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Hoople's Firm Reference Number (FRN)?
Hoople's FRN is 1009198. You can verify it on the FCA register.