Incident Support Group Limited

Reference number: 838334

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

The FCA register does not name a principal for this firm.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Incident Support Group Limited (FRN 838334) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm.
  • Example: if you take financial advice from Incident Support Group, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as
  • ISG Fleet

Company details

From the company's Companies House record.

Company number
06787677
Company status
Active
Company type
Private limited company
Incorporated
9 January 2009 (17 years old)
Registered office
8 Kiln Park Middleton Little Road, Allerton Bywater, Castleford, WF10 2FX, England
Nature of business
  • Other business support service activities not elsewhere classified (SIC 82990)

Current directors and secretaries

Name Role Born Appointed
Veronica Carmel Whittingham Director Apr 1959 10 Jan 2010
Brett Whittingham Director Oct 1958 1 Apr 2014
Philip Harry Whittingham Director Sep 1987 29 Mar 2019
Richard James Auty Director Aug 1973 14 May 2024

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

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Common questions

Frequently asked questions

Is Incident Support Group Limited FCA authorised?
Incident Support Group Limited (FRN 838334) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Incident Support Group?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Incident Support Group Limited (FRN 838334) is listed as an appointed representative, but the register does not show its principal firm here. Find the principal on the FCA register before dealing with this firm. Example: if you take financial advice from Incident Support Group, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with Incident Support Group?
Protection works through the principal firm responsible for Incident Support Group's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is Incident Support Group a scam or clone?
Incident Support Group is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is Incident Support Group's Firm Reference Number (FRN)?
Incident Support Group's FRN is 838334. You can verify it on the FCA register.