INTACT INSURANCE UK LIMITED

Reference number: 202323

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

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Company details

From the company's Companies House record.

Company number
00093792
Company status
Active
Company type
Private limited company
Incorporated
19 June 1907 (119 years old)
Registered office
22 Bishopsgate, London, EC2N 4BQ, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Current directors and secretaries

Name Role Born Appointed
Sally Bridgeland Director Nov 1964 1 Jun 2021
Andrew Mark Parsons Director Jan 1965 1 Jun 2021
Mark Steven Hodges Director Sep 1965 1 Jun 2021
Kenneth Michael Norgrove Director Mar 1969 10 Jan 2022
Susan Davidson Mcinnes Director Jul 1962 1 Apr 2022
Louis Marcotte Director Jan 1965 30 Jun 2022
Rosemary Harris Director Jan 1958 1 Jun 2023
Sylvie Paquette Director Jun 1959 1 Jun 2023
Mathieu Lamy Director Jan 1962 31 Dec 2023
Karim Shamshudin Hirji Director Feb 1976 13 Feb 2025
ROYSUN LIMITED Corporate secretary Not published 9 Jun 2010

Check on the FCA register → Report a scam →

Activities and protection

What they can do, and how you are protected

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.

Check your FSCS cover →

Show FCA detail (11 permissions)
  • Accepting Deposits
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

What customers have complained about

Previously registered as

The FCA register holds 4 earlier registered names for this firm. A registered name changes when a firm rebrands, and a partnership's changes whenever its partners do.

  • Royal Insurance Company Limited
  • Royal Insurance plc
  • Royal & Sun Alliance Insurance Limited
  • Royal & Sun Alliance Insurance Plc

Complaints record

In January–June 2025, the Financial Ombudsman Service received 641 new complaints about this firm, and upheld 38% of the ones it decided.

That is above the 31% median for the firms the Ombudsman reports on.

  • Insurance 640
  • Banking and credit 1

A bigger firm receives more complaints simply because it has more customers. FOS complaints data →

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Common questions

Frequently asked questions

Is INTACT INSURANCE UK LIMITED FCA authorised?
Yes, INTACT INSURANCE UK LIMITED (FRN 202323) is authorised by the FCA to carry out regulated activities.
Is my money safe with INTACT INSURANCE UK?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about INTACT INSURANCE UK to the Financial Ombudsman Service, free of charge.
Is INTACT INSURANCE UK a scam or clone?
INTACT INSURANCE UK is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is INTACT INSURANCE UK's Firm Reference Number (FRN)?
INTACT INSURANCE UK's FRN is 202323. You can verify it on the FCA register.