John Lewis PLC

Reference number: 416011

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Appointed representative

This firm does not hold FCA authorisation of its own. It acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • John Lewis PLC (FRN 416011) is an AR of MUNICH RE DIGITAL PARTNERS LIMITED (FRN 804106). When you use John Lewis's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from John Lewis, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Identity

Check their details

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Also trades as 8 other names
  • John Lewis Finance
  • John Lewis Home Insurance
  • John Lewis Insurance
  • John Lewis Investments
  • John Lewis Money
  • John Lewis & Partners
  • John Lewis Pet Insurance
  • Waitrose & Partners

Company details

From the company's Companies House record.

Company number
00233462
Company status
Active
Company type
Public limited company
Incorporated
20 September 1928 (97 years old)
Registered office
1 Drummond Gate, Pimlico, London, SW1V 2QQ, United Kingdom
Nature of business
  • Other retail sale in non-specialised stores (SIC 47190)
  • Activities of head offices (SIC 70100)

Current directors and secretaries

Name Role Born Appointed
Andrew John Mounsey Director Aug 1978 6 Sep 2024
Jason Mark Tarry Director May 1967 12 Sep 2024
Jane Christina Cheong Tung Sing Secretary Not published 1 Nov 2021

Activities and protection

What they can do, and how you are protected

  • Protection through the principal firm
    Protection works through MUNICH RE DIGITAL PARTNERS LIMITED, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Complaints: You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

Track record

FCA actions and complaints

No FCA disciplinary action, and no complaints recorded with the Ombudsman.

Names it no longer trades under

This firm has retired 20 trading names. If you were contacted under one of these, the name did belong to this firm, but check the current details above before going ahead.

Show the retired names
  • Caleys
  • Cribbs Causeway
  • Greenbee
  • Johnlewis.com
  • John Lewis Direct
  • John Lewis & Partners Investments
  • Knight & Lee
  • P3
  • Peter Jones
  • Robert Sayle
  • The Partnership
  • The Partnershipcard
  • Waitrose
  • Waitrose.com
  • Waitrosedeliver
  • Waitrose Direct
  • Waitrose Food & Home
  • Waitrose Gifts Direct
  • Waitrose wine Direct
  • Waitrose@work

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Common questions

Frequently asked questions

Is John Lewis PLC FCA authorised?
John Lewis PLC (FRN 416011) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for John Lewis?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. John Lewis PLC (FRN 416011) is an AR of MUNICH RE DIGITAL PARTNERS LIMITED (FRN 804106). When you use John Lewis's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from John Lewis, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Is my money safe with John Lewis?
Protection works through MUNICH RE DIGITAL PARTNERS LIMITED, the principal firm responsible for John Lewis's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Is John Lewis a scam or clone?
John Lewis is a genuine FCA-listed firm. However, scammers sometimes clone authorised firms. Always check that the contact details you were given match those on the FCA register before sending money or sharing information.
What is John Lewis's Firm Reference Number (FRN)?
John Lewis's FRN is 416011. You can verify it on the FCA register.